Welcome to issue 218 of the ukrecruiter newsletter. 

CONTENTS

Visit http://www.careersinrecruitment.com for the latest recruitment industry jobs.

My Favourites

www.FEnews.co.uk - I spend many a day looking over FE News, as we specialise in Further Education recruitment. FE News takes an independent stance, the news is regularly updated and helps us remain on top of the industry. 

www.ebay.co.uk - I just can't resist a bargain.

www.FEcareers.co.uk - We have recently joined this job board and it has come up trumps for us time and time again. 

Gavin O'Meara is Managing Director at Chimeara Recruitment 

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

back to top

Advertisement

Professional Online Solutions for the Recruitment and Staffing sector
HotLizard is the premier supplier to the recruitment industry for online recruitment software and excellence in recruitment web site design, development and marketing. 

For more information, please contact Adele Poole, on 01635 527900 or email adele.poole@hotlizard.net.

You can also view further information on HotLizard products and services at http://www.hotlizard.net

Article One: Legal Article - Flexible Working by Penn Legal

Question

We are a small recruitment consultancy (12 staff). Recently we have allowed one of our consultants to work from home. She lives over an hour from the office and due to ongoing high standards of work we thought it beneficial to both parties if she could be given the flexibility to work from a home office one day a week. As a result another member of staff (who does the same role) has asked if he can work from home. I don't want to allow this as I don't believe this employee has the same commitment and high work standards. However, he is saying that he has a legal right to the same benefits as the lady who we do allow to work from home. What can I do?

Answer

Your question raises two issues:-

· The right to request Flexible Working; and
· The right not to be discriminated against on grounds of sex.

I shall deal with these in turn.

Flexible Working

The Employment Act 2002 (the ‘Act’) gives your employees a right to request flexible working. The Act restricts this right to those who:-

· are employees,
· have a child under 6 (or under 18 if the child is disabled),
· have worked with the employer continuously for 26 weeks at the date the application is made,
· have, as their sole purposes for applying for the change, to enable them to care for someone who is, at the time of the application, a child in respect of whom they have childcare obligations. (this list is non-exhaustive)

It is unclear at this stage whether either or both of your employees in question fall within the above criteria. It may be the case that:-

(a) Your female employee satisfies the provisions but your male employee does not. If so, then an employment tribunal will have no jurisdiction to hear the male employee’s complaint.

(b) Both fulfil the criteria referred to above. If so, then subject to complying with the statutory procedures in the Act, the male employee will be entitled, subject to procedural requirements, to have his request considered by you. Any refusal to consider his request and/or to afford him similar terms to that of his female colleague may constitute a breach of the Act.

(c) Your female employee falls outside the provisions of the Act whereas the male employee satisfies them fully. In such circumstances your position will be the same as in (b). 

(d) Neither employee satisfies the statutory requirements. If so, then any change to contractual terms falls outside the provisions of the Act as it is merely an exercise of your discretion. In these circumstances an employment tribunal will have no jurisdiction to hear the male employee’s complaint.

To ensure that your position is protected, where (b) or (c) applies, you should:-

· Comply with the consultation process pursuant to the Flexible Working (Procedural Regulations) Regulations 2002;

· Refuse the request only on grounds specified by the Act (burden of cost etc).

Sex Discrimination

Your decision not to consider and/or reject the male employee’s request may constitute discrimination on grounds of sex. A claim of discrimination will only succeed where it is proved that:-

· the male employee was less favourably treated; and
· the treatment was on grounds of sex.

Where the cause of your refusal of his request is shown to be non-discriminatory, i.e. based on competence, performance etc., any discrimination claim may have difficulty in succeeding. However, if the issue of gender is the effective cause of your refusal, irrespective of other matters having also been considered, discrimination may be established. 

This is a complex area of law, as each case rests upon its own facts. Specialist advice should therefore be sought to protect your position.


Eliza Saied specialises in Employment and Commercial Law at Penn Legal. Telephone 0870 043 4361 or email eliza.saied@pennlegal.co.uk 

back to top

Advertisement

Guardian Jobs - much more than a newspaper

· Fastest growing major UK job site - unique users have doubled in the year since relaunch to now top 600,000.
· Effective - 98% of advertisers have reused the site.
· Award winning - Revolution Awards 2005 “Best Online Property from a Media Owner”.
· More than just a job site - network to reach your target audience when they are not actively job seeking.

Click here for more information or visit the site at guardian.co.uk/jobs

Article Two: Emotional Intelligence – principle 3 – RESILIENCE by Gaynor Lowndes

I discussed in my last article the principle of restraint. We know that emotions play a far greater role in our interaction with others than we first imagined and we also know that we have the freedom to choose our response to any given situation. Let’s now look at the arrow principles again.

Emotional Intelligence can be defined using ARROW:
Awareness – Being aware of how your personality impacts others
Restraint – Identifying negative emotions that can cause damage
Resilience – Developing an optimistic, persistent nature
Others (empathy) – Developing an emotional radar
Working with others (rapport) – Communication, active listening

Resilience is your ability to “bounce back” after a set back. It is learning to develop an optimistic and persistent nature. It could be argued that resilience is the single most important factor in a sales orientated career like recruiting. Big billers will demonstrate loads of resilience. They can separate themselves from the rejection that occurs on almost a daily basis. 

Recruiting is about numbers. Less resilient recruiters focus too much on the emotional aspect of the sales rejection and too little on the law of averages. Emotionally resilient recruiters stay on the phone canvassing for business long after others have given up or made an excuse for not getting the numbers required. They demonstrate resilience on a daily basis, by focussing on the positive.

Resilience is also about accepting change. We all understand that in this fast paced world in which we live, the only constant is change. Too many potentially great leaders have left our industry because they could not deal with the change required to move from exceptional biller to exceptional leader. I spend time coaching potentially great leaders as part of my training offering and what becomes obvious very quickly is their fear of change, of being pushed outside their comfort zone. Some have developed a great resilience when it comes to running a desk but cannot deal with the constructive criticism needed to develop great leadership skills.

Pessimism feeds negativity and negativity feeds lack of results and lack of results feeds low self esteem which in turn keeps the circle moving. As emotional intelligent individuals, it is our responsibility to keep our pessimism in check. Think of the effect on those you work with when you make a pessimistic comment in the office about a client or candidate. Emotionally intelligent individuals make sure that their achievements surpass their expectations. When encountering negative individuals and situations, they make an attitude adjustment and they are constantly on guard for self-sabotaging thoughts, speech and behaviour.

Emotionally intelligent recruiters are always AWARE of themselves and others. When they fail, they do not apportion blame but fix the problem which could very well be within themselves. Have there been times when you have apportioned blame when things didn’t go your way? Or have you been introspect and learnt from the experience?

If you aren’t optimistic, then you may be in the wrong profession. Big billers are naturally optimistic individuals. The Pocket Oxford Dictionary (Australian version) states that optimism is the inclination to hopefulness and confidence. It’s opposite is pessimism which means a tendency to be gloomy or expect the worst. Which state are you in most of the time? If you err on the optimistic side then you have something to work with. Optimism is the lifeblood of all successful individuals.

The most effective ways to develop resilience is to:
1. Notice when you are being pessimistic and use positive self talk to overcome the pessimism.
2. Be aware of how your attitude affects you and those around you. Make an attitude change if required.
3. Understand and accept the law of averages. Don’t take rejection personally.
4. Embrace change.

Develop resilience and you will be on your way to being an emotionally intelligent and very successful person. As well, you will be great to be around. 

Gaynor Lowndes, the Managing Director of The Recruitment Training Company, has over 18 years recruitment experience, gained in both Australia and the UK. Her first book called “the Art of Recruitment” is quickly becoming the recruiter’s bible. It is available on her website www.trtc.com.au.

back to top

Advertisement

Every month, over 10,000 employers and 120,000 candidates use Agency Central to find agencies to work on their behalf. Our website uniquely allows employers and candidates to find agencies by the job roles that the agency recruits for.

No matter whether you need more candidates or employer job-specs, or if you’re a specialist agency that recruits for 1 skill or a large multi-office multi-skill agency, there’s something for everyone on Agency Central.

e-Mail sales@agencycentral.co.uk or call 01925 639100. www.agencycentral.co.uk 

Don't Miss This

UK Recruiter Discussion Forum - Are you using it? 
Don't forget to visit http://www.ukrecruiter.co.uk/forum. Current topics on the site include "Monsters Best Recruitment Deals", "Vacancy Services" and "Recruitment Software". It is free to use the discussion board and you don't have to register to view messages. Visit the site; ask questions and share your knowledge

back to top

Statistics

Hitwise top 10 Recruitment Sites, week ending 11th June 2005
The most visited UK recruitment sites last week, starting with the most popular, were Jobcentreplus.gov.uk, Jobsite.co.uk,  Reed.co.uk, TotalJobs, Monster.co.uk, National Health Service - Careers, jobs.guardian.co.uk, TESjobs.co.uk, Jobserve.co.uk and eteach.com. For more information about Hitwise, visit http://www.hitwise.co.uk

back to top

Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter. It's free for them to sign up - all they need do is complete the form below.

Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk - 01635 254881 (UK)

Subscribe

Don't forget to let your colleagues know about this newsletter. Anyone can subscribe - it's completely free of charge - all they need to do to receive their own copy of the ukrecruiter newsletter is complete our simple form 

Unsubscribe

Go to http://ukrecruiter.willco.com/ and log on using your email address. Click on the link to "member details", and then "delete my account". You can also use this area of the site to change the email address the newsletter is sent to.

 

Feedback

Please feel free to email me your comments on the newsletter: the sort of articles you like, the sort you don't read, new features you'd like to see, etc.  Feedback from everyone is always welcome!  

 

Advertising

If you are interested in advertising a product, service or internet site in the newsletter please contact me by email or telephone (01635 254881).

 

If you want see back issues of the newsletter visit http://www.ukrecruiter.co.uk/recnet

NOTE: This newsletter may be copied and distributed free of charge in its entirety. Individual sections may NOT be copied or distributed without the prior written agreement of louise@ukrecruiter.co.uk.

Copyright (c) 2005, UK Recruiter Ltd