Welcome to issue 322 of the ukrecruiter newsletter. 

 

ukrecruiter

CONTENTS

Visit http://www.careersinrecruitment.com for the latest recruitment industry jobs.

My Favourites

http://www.trafficengland.com/TCC/ - Highways Agency website giving live updates on traffic conditions

http://www.5minutesaway.co.uk - Information on easily accessible pubs, hotels and restaurants within 5 minutes of a motorway junction.   Great for meeting candidates in out of the way places

http://www.walkit.com - Rather than use the bus/tube in London why not see if you can walk the route instead.

 

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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AdvertisementSplitfees

Recruiters – How much money are you losing through unfilled vacancies?

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Article One: Beating the “Bad Days” by Gaynor Lowndes

What makes a “Bad Day” for you in recruitment? Maybe you’ve just placed a candidate who your client isn’t satisfied with; maybe you haven’t been able to place the candidate at all; Maybe you are suffering from call reluctance, you just don’t want to pick up that phone and do your daily quota of cold calls; Maybe you have personal problems on your mind; Maybe you feel as though you just can’t deal with the pressure…

I can’t tell you how many times I’ve been delivering a workshop and seminar, and someone has asked: “Gaynor, how do you go about staying motivated when you have a bad day?” Everyone else in the room nods, it’s a question on everyone’s mind.

It sounds like a simple, almost trivial question, but being able to answer the question in a way that works for you is essential to your success, and indeed survival, in a demanding industry such as ours.

Let me share with you the points that I believe are most important to remember, if you are to stay motivated and work productively in spite of the “Bad Days:”

  • Firstly, remember that you can’t escape bad days. Bad days are a part of life, and everyone, repeat everyone, has them. Our focus here isn’t to stop bad days from happening, but to learn to deal with them, and minimize their impact on our productivity.

  • If it is a personal issue that is troubling you, just remember where you are: You are at work. It is often said that you shouldn’t bring your work issues home, but the inverse is also true: Do not bring your issues from home, to work. Remember, you are simply unable to deal with these issues while you are working. Therefore, just “Let them go” until you are able to deal with them, outside of work hours. This will enable you to focus productively on the tasks at hand.

  • If work-related problems are causing your “Bad Day,” change the way you think about them. For every negative, there is a positive. Everything depends on your attitude. Here are some negative/positive points to remember:

    • A mistake can be seen as a learning experience.

    • Fear can be seen as Excitement.

    • Pressure can be seen as energy.

Let’s look at each of these negative/positive points:

Mistakes as Learning Experiences:

If, for example, you are having a bad day because you have received two angry phone calls from clients who are unhappy with candidates you recently placed, rather than getting discouraged and demotivated, decide that you are going to view this mistake as a positive learning experience, an opportunity for you to improve your candidate sourcing. 

Once you have decided to see this mistake as a learning opportunity, rather than a failure, the next step is to put your positive thinking into action. Sit down with a sheet of paper and write down both immediate and long-term solutions, for you to put into action:

Immediate solutions: Make things right with your clients, to save your relationships. Meet with them, discuss the situation and offer the solution.

Long-term solutions: Look at your screening and interviewing processes, and make them more thorough so that the inappropriate candidates can be identified as early as possible.

Even though you may still feel somewhat discouraged about what has occurred, you have made your “Bad Day” productive and certainly more positive, by learning from and finding solutions to the problems that have caused it.

Fear as Excitement:

I haven’t met a recruiter yet who hasn’t experienced cold call reluctance at some stage of their career. My personal method of overcoming call reluctance came as something of a revelation, when I’d been in the industry for about a year and a half, suffering from quite strong call reluctance the whole time. 

At the time, I came to realise the true nature of fear: Fear is a driving force. This seemed true enough, as fear was the very powerful driving force behind my call reluctance. If fear is such a powerful driver for negative emotions, I thought, could it be “Diverted” to work the opposite way: As a driving force for positive emotions?

This might seem paradoxical at first, but think about it: Is there much difference between the feeling of being afraid (Fear), and the intense “Buzz” feeling of anticipation (Excitement)? No, fear and excitement are the same powerful driving force. We just call this force “Fear” when it drives negative emotions, and “Excitement” when it drives positive emotions.

So, what can we do with this powerful driving force called Fear or Excitement? We can direct it towards positive emotions, rather than negative emotions. Next time you suffer from call reluctance, re-direct your Fear/Excitement force to drive positive feelings of anticipation (“I’m looking forward to seizing the marketing opportunities out there”), self-belief (“I’m going to show my prospects what excellence service I can provide”) and self-affirmation (“If they reject my services, its their loss, and therefore their problem, not mine”). Once again, this process will allow you to make your “Bad Day” more positive and productive.

Pressure as Energy:

This concept is rather similar to the Fear/Excitement concept. When your agency environment gets absolutely frantic (As any successful agency will) what is your attitude? What do you sense? Is it this overwhelming heaviness of pressure that just makes you want to hide in the bathroom, so that you don’t have to face it all, or is it an excited “Buzz” that is so contagious that you want to just jump right into the rush.

Once again, it is about your attitude. You can experience extreme pressure and stress, or you can experience extreme energy and motivation. The situation and atmosphere stays the same, but your attitude governs whether, despite the stress and difficulty, you can become motivated and energized to do what needs to be done. 

Bad days will always be with us. There will always be those days where we feel particularly stressed, discouraged, or even frightened. While we can’t change this, we can put thought processes in place that allow us to minimize the “Damage” a bad day can cause. Always remember, the situation stays the same, it’s your attitude towards it that makes the difference. 

Gaynor Lowndes, the Managing Director of The Recruitment Training Company, has over 18 years recruitment experience, gained in both Australia and the UK. If you liked this article, consider Gaynor’s highly successful book “The Art of Recruitment”. Visit www.trtc.com.au to place your order.

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Tales of a Recruiter: Panic in Reception by Bill Geddes

If you are in the Search business it’s probably fair to say that you are used to meeting candidates at neutral locations – hotels feature heavily.

Wherever I go I seem always to be able to recognise someone from another company waiting for their candidate to arrive. The appointed moment is never arranged as “shall we say ten past 2 at the Holiday Inn” - on the hour or half past is virtually always the case. So with a sensible 10 minutes arrival before the appointed meeting moment I have sat sometimes with possibly up to 5 or 6 others also waiting to run an interview.

We recruiters are experienced commentators and judges on the first impression. Dress, build, manner we can all describe the ideal candidate we want to meet the client. However there are definitely things that we do NOT want to see appear through the hotel entrance, dialling a number on the mobile and yours suddenly ringing out.

A recent experience at a hotel near Birmingham Airport brought me to reception to meet a candidate for a lunchtime meeting. I spotted one man I knew to be a recruiter in one corner and 2 others reading CVs in other parts of the reception area. All occasionally looked at their watches and then the door.

Perhaps some of you might recall Jason King or Department S on early 70’s TV? Well for those of you who do not I will describe the first candidate to arrive that afternoon. He was slim, 5’9’’ perhaps but wearing a purple corduroy suit, a yellow shirt, and sporting a magnificent set of whiskers that would be the envy of Lemmy from Motorhead. 

There was a general air of panic as he started dialling his mobile and we sat praying that it would not be ours that would ring out in response. The tension was magnificent as he first spoke to someone and we breathed sighs of relief that it was not us he had called, only to realise he had misdialled. I watched with terrible fascination as he carefully punched the numbers in again from a card that looked horribly like my own.

Thankfully I was mistaken. We watched with sympathy as one of our number rose up and, with muted enthusiasm, greeted his candidate. Glances of relief and unspoken understanding were exchanged amongst the three that were left.

Provided by Bill Geddes of PI Corporate Development (www.picd.co.uk)

This is the first in our occassional series of "Tales of a Recruiter".  If you want to contribute please contact us on contact2@ukrecruiter.co.uk

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AdvertisementTEAM

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Don't Miss This (sponsored by http://www.alljobsUK.com "The UK’s Jobs Portal")

REC News Roundup
These are links to a selection of press releases the Recruitment Employment Confederation (REC) have produced since the last newsletter was sent.  

HR issues in the Media Seminar, 6 September, London
Clarkslegal would like to invite you to the first Covent Garden HR Buddies event for 2007 at its London office on 6 September, focusing on key issues for HR professionals when facing the media. This will be an interactive session and, as such, spaces are limited. Phil Hall, former editor of the News of the World and Hello! Magazine will be interviewed about his experiences of handling high profile stories and the way the media works and he will offer practical guidance as to how damage to a company’s reputation can be avoided or minimised. To attend please call Chris Williams on 0118 960 4672 or email cwilliams@clarkslegal.com. For further information, please log onto: www.clarkslegal.com/events/eventdetail.asp?event_id=148

Forum of Professional Recruiters Breakfast Seminar, 19th September, London
Andy Bearpark CBE was Private Secretary and later Chief of Staff to Prime Minister Margaret Thatcher. He was then Press Secretary to ODE Minister Baroness Chalker and has more recently held various UN & EU posts in the reconstruction of Kosovo, Bosnia, Iraq and Afganistan and has regularly featured on Newsnight. He is now chief executive of the BAPSC (British Association of Private Security Companies). Amongst other things he will speak about Leadership. Non-members cost is £35 + VAT per head. Breakfast 8.00am. Speaker 8.30am. To book your place contact Leslie Walters on 020 8349 4040 or via www.fpr.org.uk  

UK Recruiter Website Tip: Salary Surveys 
We've recently updated the very popular page on our website where we list salary information available for free on the internet.  http://www.ukrecruiter.co.uk/salary.htmLots of sites covering many sectors and job functions. 

This section is sponsored by http://www.alljobsUK.com "The UK’s Jobs Portal"

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Discussion Board Summary

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Any postings you or anyone else makes will be included in the weekly digest. Sign up for the free digest here or hit reply to ask me to include your email address

It is free to use the discussion board and you don't have to register to view messages. Visit the site, ask questions and share your knowledge

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Online Recruitment Update (sponsored by http://www.broadbean.co.uk for "the UK's favourite job posting system")

Hitwise top 10 Recruitment Sites, week ending 11th August 2007
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.jobs.nhs.uk, www.totaljobs.com, www.reed.co.uk, www.monster.co.uk, www.jobsite.co.uk, www.jobs.ac.uk, www.s1jobs.com, www.linkedin.com and my.monster.co.uk. Hitwise don't aggregate data from sites who form part of a network such as fish4.co.uk For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
Since the last newsletter I've posted the following: 
- How to.... do something about that awful 10 page CV
- Growth of the Jobsite Empire
- Interview with a blogger - Paul Harrison
- Pay Per Application offered by JumptoJobs
- The Recruiters Network - 27th September event
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com  You can keep up to date with other the recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.  

Employmentbuddy.com resource 
www.employmentbuddy.com is Clarkslegal's online employment law resource. It provides access to a large library of training materials, accompanied by support documents, checklists and fact sheets. Some of their fact sheets that ukrecruiter readers might be interested in include the subjects Placing an employee on garden leave, grievance procedure and unfair dismissal claims for relief workers.  For more information on the site and the services provided by Clarkslegal you can contact Aldine at abriggs@clarkslegal.com

Press Release: Academic Talent Pool Could Fill Wembley Five Times Over
"Figures recently released reveal a huge talent pool of half a million people – enough to fill Wembley Stadium five times over - currently searching for university and research jobs online through jobs.ac.uk. Results of a recent audit show over 508,000 jobseekers are visiting the specialist jobs board www.jobs.ac.uk every month, with 180,000 people registered on the site to receive regular updates for jobs in academic, science, engineering and research sectors. 508,000 is the equivalent of 1 in every 120 people in the UK visiting the site every month. This is 15% more than this time last year, showing the increasing popularity of online searches in the sector."

This section is sponsored by http://www.broadbean.co.uk; "the UK's favourite job posting system".

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Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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