Welcome to issue 334 of the ukrecruiter newsletter. 

We've now got over 40 regularly updated blogs listed on UK Recruitment Blogs page at www.ukrecruitmentblogs.co.uk - go take a look!

ukrecruiter

21st November 2007

CONTENTS

  • My Favourites (Andrew Gray)
  • Article One (How to Avoid Making a Bad Hiring Decision By Ron Bates)
  • Article Two (Cold Calling Tips – Part One by Nido Marketing)
  • Don't Miss This (Recruitment Networking Event, 22nd November - REC News Roundup - PR: ReThink Recruitment wins Award - Recruitment Society Event, 12th December)
  • Online Recruitment Update (Hitwise Top 10 Recruitment Sites - Louise's UK Recruiter Blog - Discussion Board Summary - PR: reed.co.uk new services - PR: Launch of ECM Careers - PR: Zubka Jobs on Facebook - PR: Launch of MikeWalmsley.com - comScore: Top 10 Career Services & Development Sites)
  • Subscribe/Unsubscribe
  • Feedback & Advertising Information

Visit http://www.careersinrecruitment.com for the latest recruitment industry jobs.

My Favourites

www.waybackmachine.org - This Web site enables anyone to see what a particular Web site looked like at some time in the past - from 1996 to the present. This means you can search for and link to any of your favourite Web sites of the past and find them preserved very much as they were at various "snapshots" in time. 

www.wikipedia.org - I love the fact that this open source encyclopaedia is created entirely by its readers, with entries which can in the main be edited by
anyone who feels they have something useful to contribute. It's an invaluable tool for business as it makes you look smarter than you really are!

www.youtube.com  - It is a fantastic video sharing website where users can upload, view and share video clips. As well as hilarious amateur home movies there are also some vintage film and advertising clips. In fact it seems that every day, some short video clip on YouTube makes headline news.


By Andrew Gray, Managing Director, eg.1

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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AdvertisementAgencyCentral

Question. Which website has been used by over 100,000 employers and 1 Million candidates over the last 12 months to find and contact recruitment agencies to work on their behalf?

Answer. www.AgencyCentral.co.uk – the most popular site in the UK for employers and candidates looking to find recruitment agencies.

Agency Central Ltd also provides job posting services (www.VacancyCentral.co.uk) and CV Access (www.CVCentral.co.uk), plus our unique Rec2Rec tool for establishing recruitment partnerships, www.SplitFeeJobs.com

Trial packages start from less than £60 per month for a 3 month evaluation. For more information, send an e-Mail to sales@agencycentral.co.uk, or call 01925 639100

Article One: How to Avoid Making a Bad Hiring Decision By Ron Bates 

It is amazing how many executives, at one point or another, feel they have made bad hiring decisions. I'm not talking about hiring an executive who has fraudulently misrepresented their career accomplishments or capabilities either. I'm talking about hiring great executives with well-substantiated track record of success that simply did not work out in the present role they were recruited into.

How does this happen?

It happens quite simply as a result of human nature; we like to interact with and work around people we like. This typically leads to disastrous hiring decisions based on simply looking for executives that have the same or relevant industry experience who have held similar scope & scale of responsibilities to the role you're trying to fill with whom you enjoy talking to and as a result like being around.

What typically precedes a bad hiring decision is:
· Failure to define the specific measurable responsibilities of a role in detail. 
· Failure to define the specific measurable business objectives the role is expected to achieve. 
· Failure to define the business ROI associated with achieving the specificmeasurable business objectives the role is expected to achieve. 
· Failure to define the specific executive and functional skills and abilities required to achieve each objective. 
· Failure to interview candidates for the presence of each specific skill and ability by forcing them to share specific examples of how they have successfully achieved similar objectives, or identifying that they leveraged the same requisite skill, ability and experience to drive a different objective. 

Ultimately, enjoying dynamic, intellectually stimulating or charismatic conversation with a candidate is irrelevant to making a solid hiring decision and combining this solely with the criteria that a candidate simply possesses relevant industry experience and successful track records in similar scope & scale of responsibility roles is insufficient criteria for making a good solid hiring decision.

Why is simply possessing a relevant positive track record of experience in similar scope & scale of responsibility roles insufficient criteria?

From a career perspective, your experience is simply what you have done. What you have done says absolutely nothing about how you got it done (work methodology combined with skills & abilities employed). Two people can produce the same outcome through completely different methods, which effectively translates into each of those individuals having the same experience. People produce outcomes, results, and achieve objectives by leveraging their skills and abilities. Experience simply provides a context and/or relevant common sense when leveraging your skills and abilities (i.e., it is an either you have it or you don't "check in the box").

What someone has done isn't nearly as important as how they got it done. Experience doesn't necessarily translate in a leveragable way from job to job, or from objective to objective, because the value of experience is context dependant. How someone achieves objectives is highly leveragable and translatable from job to job, and from objective to objective, because the value of how they produced results (work methodology combined with skills & abilities employed) is much less context dependant.

For example, if you drop an executive with the experience of successfully growing a company's revenue from $30M to $70M in 3 years, does that mean the same executive will be able to accomplish the same objective is you drop them into a similar company in a similar industry? Absolutely not. If the objective at their former company required them to leverage their ability to be a "roll up the sleeves hands-on" executive that leads by doing, and who can work with a team of inexperienced managers (i.e., effectively micro-manage them), and the latter company requires the executive to grow revenue from $30M to $70M in 3 years by leveraging a critical ability to "get work done through others" by delegating tactical execution responsibility to experienced managers and leading them in a hands off manner, then this executive is potentially at risk of falling on their face in this new role while destroying any hi-performance experienced management team they may be inheriting walking into the role. Making great hires is difficult. It requires a lot more input and effort than most executive hiring authorities and boards are aware of. It is paradoxical to consider how much effort and energy a company will put into assessing their needs, creating evaluation criteria, and evaluating solutions when looking to invest over $100,000 in a capital equipment or software acquisition, and yet the same company will invest only a fraction of the same time and effort into assessing their needs, creating evaluation criteria, and evaluating executive candidates to ultimately make a much more costly investment in a mission critical executive with the hopes an entire business function will product the results/ROI that in many cases drives the success or failure of the company.

As a result of following an objective process you dramatically increase the possibility of making a well informed mission critical executive hiring decision that propels your business in the direction you intended.


An expert in mission critical retained executive search, Ron Bates is a Managing Principal with the retained executive search firm Executive Advantage Group, Inc.  For more hiring resources go to http://www.executive-advantage.com/client_resources.

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AdvertisementHeywood

The only name you need to know!

As one of the UK's leading Rec2Recs, a founder member of REC's R2R Sector Group & a Preferred Supplier to many large and boutique National and International firms, Heywood focuses on positions within Accountancy, Banking, Commercial, HR, Insurance, Legal and Secretarial. Roles range from Researchers and Trainee Recruitment Consultants through to Director level. 

Our new 2008 Salary Survey is now available on our website so why not find out what you could be earning in the marketplace?

For further information call Jo Palmer on 020 7404 4884 or email jo@heywoodassociates.com

 

Article Two: Cold Calling Tips – Part One by Nido Marketing

How to get the most from your canvass calls for new jobs 

Telemarketing through canvass calls and ongoing business development calls is a proven way to grow your recruitment business and develop a steady, regular pipeline of jobs to fill and good candidates to place. How else can you directly communicate with decision makers at the companies you want to recruit for?  Recent research has discovered that telemarketing was found to be the most popular medium for targeting key business decision makers (27%) closely followed by direct mail (26%).

By implementing the following simple tips and techniques you can radically increase your calling success rates and ultimately make more fees! 

Tip 1: Make sure you target the right companies

Who do you want to call and why? Is there a particular industry sector you want to target – a certain size of business? Exclude the companies that don’t have a real need for what you offer and make sure your hottest prospects are included. Work out who your current ‘best’ clients are and what about them you particularly like. This will help you profile the characteristics of new companies you want to recruit for. Rather than just calling the same old companies on your database, think about buying in a new, targeted list and make fresh calls to these companies alongside your regular follow up and ‘keep in touch’ calls. If you are buying or renting data use a reputable data company who will clean your prospects against all the compliance schemes (including Telephone Preference Service (TPS) and Corporate Telephone Preference Service (CTPS)) to avoid a fine. 

Tip 2: Prepare your pitch before you pick up the phone

You will get better results if you map out your introduction – ultimately, why are you calling? Include your name, your company name and a few key benefits that sets you apart form other recruitment companies which you can bring into the conversation at an early stage. Always be polite - ask if now is a good time to talk and if not, ask for a better time and make sure you call them when you say you will. Even just asking this simple question will set you apart form many other recruitment companies out there.  Try to get the other person talking as soon as possible so you are having a meaningful conversation. Ask open-ended questions (who, where, when, how etc) to build a rapport and deepen your understanding of the person and their recruitment needs relative to your business. 

Tip 3: Make a good first impression

Do you know what you sound like on the phone? Are you naturally enthusiastic with a fast pace and short sentences or are you more measured with a slower, deeper voice? Why don’t you record your voice on your answer phone to get an idea of how you sound? When you make calls focus on speaking clearly and confidently. If you try to rush then you will cause confusion and irritation. Sound genuinely enthusiastic when you are being spoken to but avoid over familiarity – especially in a first ‘getting to know you’ call. 

Tip 4: Listen – It leads you to success

Don’t just make listening sounds. Really listen and take notes whilst you are doing so to prompt you. Repeat back the key things that are being said and clarify. This also shows that you have got the right end of the stick and you’re not misunderstanding anything. Especially important when taking down that all important job spec!

Tip 5: Follow up! Follow up!

Make sure that you do what you say you will do – send out a well-presented information pack with a personalised letter. Book in a follow up call – ask when would be the best time to speak again and put that date in your diary. If the conversation has gone really well, don’t be afraid to suggest an informal meeting. If you don’t ask, you won’t get! 

Try out these simple techniques and remember to look out for the next installment and more top tips in future newsletters.


Nido Marketing (www.nidomarketing.co.uk) are a B2B Telemarketing Company who help their clients grow through intelligent, targeted telemarketing to key decision makers. Both Directors have a background in recruitment so do feel free to contact Jacky or Tim on 01273 66 79 79 to see how they could potentially help you and your Recruitment Consultants generate more jobs and candidates. 

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AdvertisementBondAdapt

Market Leading Recruitment, Talent Management, HR and Payroll Software 

Bond International Software provide human capital management software solutions for corporations and recruitment companies of all sizes. Our industry standard products include Bond Adapt, Talent, HR and Pay. 

Bond Adapt is designed specifically for recruitment organisations and is recognised as the world’s leading platform and database independent, multi-lingual recruitment solution, meeting the needs of the entire industry. Adapt is fully configurable to clients’ specific requirements and is used by over 100,000 staffing professionals across 42 countries. 

For more information contact us on 01903 707070 or sales@bond.co.uk

Don't Miss This (sponsored by http://www.alljobsUK.com "The UK’s Jobs Portal")

Final Call for Recruitment Networking Event, 22nd November, London
Our next Recruiter's Network evening takes place on Thursday 22nd November, in central London.  On this relaxed evening of drinks and networking, you will be joined by expert speakers Tony Bowley and Josh Smith (from The Guardian) who will be discussing their thoughts on the trends we will see in recruitment in the future. Our sponsors are Chameleoni.com and CV-Library. The Guardian is our media partner for 2007.  If you want to come along you can register via www.recruitmentnetworking.co.uk up to 12 noon on Thursday 22nd November.

REC News Roundup
These are links to a selection of press releases the Recruitment Employment Confederation (REC) have produced since the last newsletter was sent.  
- Getting people off Incapacity Benefit and into work requires a commitment from both sides
- Gold medallist to be keynote speaker at REC’s IT & Comms Conference
- REC reacts to CBI's views on welfare reform Green Paper
- Record numbers of students enrol on REC qualification courses
- Winners Announced - REC’s first-ever Individual Recruitment Awards

Press Release: ReThink Recruitment wins Recruitment Consultancy of the Year Award from Computing Magazine
"ReThink Recruitment, part of The ReThink Group, has won the Computing Magazine ‘Recruitment Consultancy of the Year’ award, beating off fierce competition from many of the UK’s largest and oldest IT staffing businesses, including several London Stock Exchange-listed companies. ReThink Recruitment was commended by the judges for its quality service, employee ownership and rapid growth. www.rethink-recruitment.com

Recruitment Society Event, Christmas Social, 12th December 2007, London 
The speaker is Brian Binley MP, the Conservative Party’s spokesman on small business. The presentation will run from 6.30pm, and will be preceded by drinks from 6.00 pm and will be followed by networking and refreshments. The charge to members is £15 and for non-members is £25. If you are interested in attending please contact Richard Taylor at admin@recruitmentsociety.org.uk  

This section is sponsored by http://www.alljobsUK.com "The UK’s Jobs Portal"

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Online Recruitment Update (sponsored by http://www.broadbean.co.uk for "the UK's favourite job posting system")

Hitwise top 10 Recruitment Sites, week ending 17th November 2007
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.jobs.nhs.uk, www.reed.co.uk, www.totaljobs.com, www.monster.co.uk, www.jobsite.co.uk, jobs.tes.co.uk, www.linkedin.com, www.cv-library.co.uk and www.s1jobs.com. Hitwise don't aggregate data from sites who form part of a network such as fish4.co.uk For more information about Hitwise, visit www.hitwise.co.uk

Louise's UK Recruiter blog
Since the last newsletter I've posted the following: 
- Skills testing products for recruiters
- Spock - Trust Requests
- Interview with a Blogger - Paul Grafton
- Job Happiness Improves Your Health
- Social networking and referral recruiting
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com  You can keep up to date with other the recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.  

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
- Reed.co.uk - Free Recruitment?
-
bonuses
- European contract law
- recruitment software and The final ASP vs In-house debate!!
Any postings you or anyone else makes will be included in the weekly digest. Sign up for the free digest here or hit reply to ask me to include your email address.  It is free to use the discussion board and you don't have to register to view messages. Visit the site, ask questions and share your knowledge

Press Release: reed.co.uk offers CV Search and ‘Guaranteed Response’ job posting service
"reed.co.uk, the UK’s biggest job site, has launched a brand new CV Search service. The service forms part of a suite of new online recruitment products and will enable recruiters to access the CVs of over 1 million active jobseekers. CV Search will be offered as an upgrade to reed.co.uk’s existing free online recruitment service, Freecruitment. It will sit alongside new products, including a market first ‘Guaranteed Response’ job posting service. reed.co.uk will continue to offer free job posting via its pioneering Freecruitment service, which enables organisations to post up to 500 jobs per annum to reed.co.uk for free. www.reed.co.uk"

Press Release: Launch of ECM Careers
"ECM Careers is a new job board that specialises in Enterprise Content Management jobs across the globe. All our marketing and sales is targeted to the ECM Industry so as the word continues to spread we will retain our pre-eminence as the primary job board for all professionals in this growing and expanding business. We launched in September 2007 but have already generated huge interest and the site is growing daily! Please take advantage of the free advertising of jobs we are offering till the year end - contact us via info@ecmcareers.com for an immediate response."

Press Release: Zubka Jobs now on Facebook
"Zubka, the world’s most rewarding referral recruitment service, launches its Facebook application this week. Designed to provide recruiters and hiring companies with fast, easy, integrated access to the multi-million global audience Facebook provides, this latest development vastly increases the visibility of jobs posted on the site. Zubka’s application uses Facebook's communication tools fully to help people engage with the application the way they're used to communicating already on the site. The application has been properly integrated into Zubka’s technology to ensure a seamless transference of relevant data and information between the two services, creating an elegant social recruitment solution. View the application here"

Press Release: Big billing recruitment guru launches MikeWalmsley.com.
"Big billing recruitment guru, Mike Walmsley, has launched www.MikeWalmsley.com. Whilst he enjoys working internationally, Mike feels the need to give something back to the UK market and is looking forward to personally nurturing a small number of UK recruiters into top performers throughout the next 12 months. Fresh from a hugely successful trip to Australia and Singapore, Walmsley will be presenting in South Africa, Canada, India, the USA and Dubai in 2008. Watch out too for the launch of Mike Walmsley’s personal blog."

comScore: Top 10 Career Services & Development Sites for October 2007
The most visited UK career services & development sites last month, starting with the most popular, were jobcentreplus.gov.uk, Fish4jobs, Totaljobs.com, CareerBuilder, Monster, Reed, NHS Careers, Jobsite, Stepstone and wcn.co.uk.  These statistics look at Unique users aged 15+, excludes traffic from public computers such as internet cafes or access from mobile phones or PDAs. For more information about comScore visit www.comscore.com 

This section is sponsored by http://www.broadbean.co.uk; "the UK's favourite job posting system".

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Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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