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23rd January 2008
The
Seven Deadly Sins - Part Five: Wrath. An apocryphal tale
Once upon a time there was a farmer. She worked hard for her landowner and the land she farmed was bountiful. Sadly one day that land was destroyed by a flood and her old landowner perished. She travelled to the next valley, where the local landowner offered her work farming a patch of land at the far side of his boundary. He would pay her a small wage and she would get a share of anything that was sold from the land she farmed.
Now this land was nowhere near as fertile as the land that she previously worked, but she did her best with what she had. The work was hard, the land was rocky and the drainage poor. It was a miracle that anything grew at all, and that it did was testament to her hard work.
Unfortunately, her new landowner didn’t see this. All he was interested in was what she produced, and didn’t care that the land was barely worth farming in its current state. The farmer had done the best she could on her own, but what she really needed was someone else to help her improve the land. The landowner could have pitched in and helped, but instead he stood looking over her shoulder, criticising the slightest thing and picking out petty faults. The Farmer soon grew resentful of the landowner, watching him grow fatter on what small profits she’d been able to make whilst belittling her work and giving nothing of himself to help her be more productive.
The farmer’s resentment soon turned to anger, and anger soon became wrath. Thankfully, help was at hand when the new owner of her old valley (who saw how good she was and how badly she was being treated) saw his chance to come and get her working for him. He told her that the land was nearly drained, and that if they worked together they could make that land more productive than ever. He didn’t offer her any more money, just the conditions to do better. He also saw the resentment she felt towards her old boss, so to seal the deal he offered her a nice chunk of fertile land easily visible to her old landowner. She didn’t need asking twice.
Back on fertile ground and toiling hard to reach her full potential, the farmer’s fields flourished. With the money she made she built a big house high on the mountain that overlooked her old employer, just to make sure he didn’t forget the opportunity he’d missed when she was working for him.
I don’t really think I need to explain to anyone what I’m getting at here, do I? Especially not to anyone hiring sales people or working in recruitment to recruitment. There are probably a few managers who could learn from this tale too.
Dan Atkinson is a director of Accite Executive research. He has been
in international search for over ten years as a provider of research
and researcher training services. He holds a BA in Behaviour in
Organisations from the University of Lancaster. contact dan@accite.co.uk,
www.accite.co.uk or
01423 565 999.
The "My Favourites"
feature will be back soon. Why not submit your 3 favourite web
sites (see the guidelines at http://www.ukrecruiter.co.uk/articles.htm)
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Article
One: Is Your Cash Flow Keeping You Awake at Night? By John Toppin
Many economic indicators are now pointing towards a downturn. These are a few recent headlines:
"House prices at least affordable for 15 years"
"Commercial property prices dive"
"Economy to slow"
UK economic growth is widely expected to fall to 2% next year. Whilst this is not technically a recession, some commentators believe that there is one on the way.
The last recession hit in 1990 to 1992. Historically, the economic cycle used to bring a period of recession every 7 to 10 years. We are long overdue the next one.
The early 2000's dot com collapse affected many but was very mild in comparison with the last recession.
How will recruitment businesses fare when the next recession comes?
Many of you will not remember the last recession and most of you will not have been running businesses at that time. Those of you who were around will remember that recruitment businesses fared very badly in the early 1990's. Recruitment businesses are usually one of the first to suffer as employees concentrate on hanging onto their jobs and clients are reducing headcount. Client finance directors also try to stop spending on recruitment agency fees and advertising, marketing and new product development etc, the so called discretionary expenditures.
This obviously affects agencies and those who supply agencies badly.
Banks lend less willingly and charge more for the privilege. They also become quicker to call in receivers to struggling customers and are less willing to give management teams the time and space to try and pull through.
Clients come under more pressure. Some clients will go to the wall, leaving unpaid bills in their wake...including bills you may have sent them. Clients will want you to work for less as their budgets come under pressure.
Your profits suffer and more importantly cash becomes very tight.
This all happens very quickly and it feels like you are having all of the bad news - lost clients, downward renegotiation of fees, bad debts and a drying up of new business pitches and enquiries - in a frighteningly compressed period of time.
Steering a business through these times is very different to running a business during booming or more benign times. My concern is that because the last recession was 15 years ago many people running recruitment businesses today, whether agencies, researchers, assessors or advertising agencies have no idea what this is like.
Will your business survive or will it disappear? Are you worried at all?
Large corporates are now taking an average of 80 days to pay their suppliers—up from 69 days just two years ago. You may be suffering from clients who are slow paying your bills.
Strong cash flow is vital to the health of your business, so what can you do if you find yourself constantly juggling cash to pay your bills or delaying investment decisions for lack of funds?
Your bank manager is an obvious place to start if you need additional financing, whether this is an overdraft or invoice based lending.
Before you visit your bank you should know how much funding you require, when you need it, what it is for and how and when you are going to pay it back. The bank will ask these questions.
A financial forecast will give you the answers you need.
Do you have the right funding structure?
- Is your working capital cash sufficient?
- How are you funding capital expenditure/investment?
Are you getting cash in as quickly as you should be?
- Is your WIP billing process helping or hindering?
- Is your cash collection process dysfunctional?
Are you paying out cash sensibly?
- Do you have commercial terms with your suppliers?
- Do you control your overheads?
- Are you minimizing your tax?
John Toppin has been involved with professional services and creative businesses for over 25 years and was formerly Finance Director at Saatchi & Saatchi and FT Knowledge. He now runs Nomizon Associates and advises the owner managers of SME professional services businesses, on enhancing the value of their companies.
www.nomizon.co.uk. © Nomizon Associates 2008
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Article
Two: How to Hire the Best Possible Executives By Ron Bates
There are many different opinions as to whether or not a company needs to hire the absolute best "A-Player" talent for every single position listed on a corporate
organisation chart. That said, most CEOs believe their company will perform better if the executive team is populated with the absolute best "A-Player" executive talent available. Unfortunately, many companies actually fail in their attempts to hire the best possible executive talent. When this failure occurs, in retrospect, many executive hiring authorities feel the process broke down somewhere during identifying, attracting, qualifying, recruiting of executives into their respective roles. The
truth is that in most cases the process was broken even before any attempt has been made to engage candidates.
So where does the process typically break down when attempting to hire the absolute best "A-Player" talent?
The process typically breaks down in the preliminary stage where the specific quantified objectives for the executive role in question are actually being defined – or failed to be defined.
Typically either the role's objectives and/or charter have only been loosely defined in concept, but have not been defined at all in detail in terms of the quantified specific business objectives/metrics the role will be responsible for delivering against. In other words, no one has defined explicitly what the role is expected to accomplish/drive in the near term – let alone the long term – with respect to the measurable impact the role is expected to have on quantifiable business metrics.
Many times all that is known is "We need an EVP of Sales", or "We need a CFO" as far as the functional concept of the role. The problem with this is it translates into simply focusing only on – what – a prospective candidate has done in their career. This in turn translates into candidate assessment overly focusing on whether or not a candidate does or does not have the required scope & scale of quantifiable responsibility/experience implying they will not be "in over their head" and possess "been there; done that" experience of appropriate scope & scale.
It is important to quantify and define the specific business objectives/metrics the role will be responsible for delivering against because, from a specific objective, you can derive/infer the specific executive capabilities, skills, and attributes that a candidate must possess in order to have a chance at achieving the specific objective. This "peeling the onion" so to speak causes you to focus on – how – a prospective candidate achieved – what – they claim to have accomplished.
Focusing on – how – they accomplished something exposes the prospective candidate's executive capabilities. Identifying a candidate's executive capabilities will give you a much stronger indication of their ability to meet/exceed – your company's – business objectives chartered to the role you're trying to fill.
Example Business Objective:
- This executive will be required to drive revenue growth in excess of our industry's growth rate while maintaining planned profitability.
From this you can derive/infer the specific requisite executive capability an "A-Player" candidate must possess.
Example Executive Capability:
- Executive must be able to ensure our organization actively monitors and manages financial performance in both up and down business conditions while driving measurable success.
This required executive capability translates into an interview
question.
Example Interview Question:
- "How has your ability to ensure your organization actively monitors and manages financial performance in both up and down business conditions driven measurable success?"
Example Candidate Response:
- "Fluctuating business conditions would cause me to alter my plans, either to accelerate hiring or promotional activities, or to suspend them. My primary goals were to exceed the industry’s revenue growth rate while maintaining the planned profitability of 26%. It's interesting to note, I did not look to exceed the profitability goal as excessive profitability would indicate we were not aggressive enough in pursuing maximum growth."
Expanding on the profitability objective for the executive that own revenue production for the company could translate into the following executive
capability.
Example Executive Capability:
- Executive must be able to ensure, through a predictable formal sales process, the "right deals" are pursued and won to maintain margin targets by minimizing/wasting the deployment of company resources on deals that either don't close or aren't scalable, repeatable, or referencable.
Again, this required executive capability translates into an interview
question.
By beginning the process of filling a new executive role in your company with quantifying and defining the specific business objectives/metrics the role will be responsible for delivering against, and then deriving/inferring the associated requisit executive capabilities, you can then develop very focused probing interview questions to draw out a prospective executive candidate's resonant executive value proposition associated with – each – requisit executive capability an executive candidate must possess to excel in the role. This will give you a much clearer picture of what you are investing in when considering bringing a new executive onto your team and give you a much better indication of an executive candidate's ability to excel in the critical role you're trying to fill on your executive team.
An expert in mission critical retained executive search, Ron Bates is a Managing Principal with the retained executive search firm Executive Advantage Group, Inc.
(http://www.Executive-Advantage.com). For more hiring resources go to
http://www.executive-advantage.com/client_resources.
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Online
Recruitment Update
Hitwise top 10 Recruitment
Sites, week ending 19th January 2008
The most visited UK recruitment sites last week, starting with the
most popular, were www.jobcentreplus.gov.uk,
www.jobs.nhs.uk, www.totaljobs.com,
www.monster.co.uk, www.reed.co.uk,
www.jobsite.co.uk, jobs.tes.co.uk,
jobs.guardian.co.uk, www.linkedin.com
and www.cv-library.co.uk. Hitwise don't aggregate data from sites who
form part of a network such as fish4.co.uk For more information about
Hitwise, visit http://www.hitwise.co.uk
Louise's UK Recruiter blog
Since the last newsletter Louise has posted the following:
- Prize
offered to winner of Best UK Recruitment Blog of 2007
- Latest
New Niche Job Boards
- Free
Webinars from MikeWalmsley.com
- UK
Recruiter Launches Recruitment Industry Job Board
- Interview
with a Blogger - Dave Martin
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com
You can keep up to date with
other recruitment blogs from the UK via the UK Recruiter blog
watch page at http://www.ukrecruiter.co.uk/blogs.htm.
Discussion Board Summary
Don't forget to visit The
Discussion Board. Current topics on the site include:
- Internet
Research Vs. Telephone Research
- New
to HR - Advice neeed Please
- Webrecruit.com?
- Monster
problems
- Valuing
company?
You do not need to be registered to post or view messages on the
discussion board. Any postings you or anyone else makes will
be included in the weekly digest (sign up for the digest here). Visit the
site, ask questions and share your knowledge.
Press Release: One in Three UK Jobs with £50k+ Salaries on New Executive Website
"More than one in three executive jobs in the UK are now available on a new website from jobs search engine AllTheTopBananas.com. It’s launched ExecutiveBananas.com for vacancies with salaries of £50,000 or more. Right now there are 26,283 executive jobs on the site. That’s more than any other website, and is estimated to be one in three of all executive jobs currently advertised in the UK. It collects and displays jobs from hundreds of partner websites across the UK. The main site has 256,803 jobs currently active – more than one in three of all UK vacancies.
www.allthetopbananas.com"
UKRecruiterJobs: Recruitment Industry Vacancies
The UKRecruiterJobs site enables you to search and advertise recruitment industry specific vacancies. The site was only launched last week and we already have 60 job posts on the site. Here is a selection of the latest vacancies on the site:
- Recruitment Manager, Hampshire (Recruiter: King's Recruitment Consultancy)
- Recruitment Consultant - PR and Marketing, London (Recruiter: Ruella James Ltd)
- Divisional Manager/Senior Consultant, Manchester (Recruiter: Premier Recruitment International Ltd)
- No1 Perms Position In Bristol (Recruiter: Intelligent Staffing Solutions)
- Head of Interim Consultancy, Yorkshire (Recruiter: Confidential)
- Trainee Headhunter, London (Recruiter: Heywood Associates)
Until the 15th February it is completely free of charge to advertise
vacancies. www.ukrecruiterjobs.co.uk
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Want to improve your completion rate of
successful hires?
As well as running UK Recruiter Louise is a
British Psychological Society level A&B trained assessor.
As such she can:
- Assist you in your selection process and
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Don't
Miss This
Recruitment Networking Event,
31st January, London
Our next Recruiter's Network evening takes place at 6pm on
Thursday 31st January, in central London and places are filling
fast! On this relaxed evening of drinks and networking, you
will be joined by expert speaker Matthew Jeffrey from Electronic
Arts. As usual we are taking bookings on a first come first
served basis and may have to limit attendees per organisation.
If you want to come along you can register via http://www.recruitmentnetworking.co.uk
HR Directors Summit, Amsterdam, 12th to 14th March,
30% discount to ukrecruiter readers
"Don’t miss the opportunity to hear the latest HR developments across industries while
examining best practices and common mistakes made every day by leaders and employees. The HR Directors Summit 2008 is the place where HR specialists, executives, industry leaders and decision-makers come together to share knowledge and debate about the latest issues, trends & technologies in Human
Resources. During the three day event, you will have the chance to learn from industry gurus and participate in pre arranged one-to-one business meetings and gatherings with fellow delegates, speakers and leading solution providers. ukrecruiter readers are offered a 30% discount on the conference price. All you need do is book before the end of February quoting code JAND-001 in the comments gap on the booking section of the website. For more information visit
http://www.bmeglobal.co.uk/Summit.html"
How to write more effective recruitment adverts without breaking the law Workshop
"Jobs.ac.uk are running a series of workshops on this topic during February in Manchester, Birmingham and London. Explore the difficult issues of vacancy advertising at one of our forthcoming recruitment workshops. We have secured some fantastic speakers to offer you practical advice, useful examples and top tips so you can attract the best candidates to your adverts and adhere to the legalities of advertising. Throughout the day there will be a chance to meet and network with like-minded professionals and members of the jobs.ac.uk team. The registration fee is £45, which includes refreshments, lunch and handouts for each session. For more information call 024 7657 4140 or email
communications@jobs.ac.uk.
http://events.jobs.ac.uk/workshops/"
The Recruitment Conference, London, 6th February
"Suitable for all recruitment professionals the event will include experts on search engine optimisation, technology implementation as well as the managing director of one of the UK’s leading online recruitment companies. The event, which is sponsored by Broadbean Technology, will feature a panel of the leading experts in their fields addressing delegates on how technology can be used to streamline recruitment processes, source candidates and help staffing firms to improve their bottom line. Speakers include Joe Slavin, managing director of Fish4 the leading online recruitment company and Mike Trevor, chief executive of vendor management experts Comensura. The event will cost £175 per delegate with a 10 per cent discount for ATSCo and REC members. For more information and to book your place please email
conference@rec-con.co.uk
or visit www.rec-con.co.uk/conference"
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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter.
Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk
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