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One: The Year Ahead Conference Review – Luke Mckend of Google
by Louise Triance
Having recently attended the Enhance Media “The Year Ahead Conference” we are going to publish a series of reviews from the event. The first in this series is the session presented by Luke Mckend of Google. Luke is Industry Head for Recruitment at
Google. He has only been with them October 2007 but has nearly 10 years e-recruitment experience (with Stepstone, I-Grasp and TMP).
Luke’s fabulous presentation was around the changing landscape of online recruitment. I came away realising it was a massive sales pitch for Google (although that’s not how Luke delivered it), but that didn’t matter because it just felt like Luke was sharing the solution to your problem rather than persuading you to buy into them.
Luke started with some stats about “online”:
- 43 million Britons aged 16+ use the internet.
- More than 60% of UK households (15+ million) are online and 85% of these have broadband connections.
He then gave some stats about online recruitment
- Recruitment advertising accounts for 24.7% of online advertising spend
- 7.4 million Britons (23% Britons online) visited at least 1 of the 10 most popular national newspaper websites
- 25% of Britons conducted recruitment activities online (job hunting or sending a job application) source: Eurostat, Apr’07
When we looked at “Media consumption” you could see how advertisers are just not keeping up with trends. Of the time people spend consuming media:
- 26% is spent online. However, only 11% of advertising spend is online
- Only 13% of time is spent “reading” verses 57% of money being spent on print/direct mail.
- 28% of time is spent listening to the radio verses only 3% of advertising spend going on radio.
In a UK Recruitment Survey from Media Screen (Jan 07) the stats showed that 50% of people go first to a search engine when they are “employment seeking” and 34% go directly to job listings on employer websites, closely followed by 33% looking at career-specific websites (job boards).
More and more people are using search engines to find jobs and recruitment related information. In fact between 2005 and 2006 there was 89% growth of recruitment related search terms and between 2006 and 2007 a 45% growth.
Luke then talked through his top 10 tips of how a recruiter can use search engines and the internet in general for best success in attracting job seekers.
1) Make it as easy as possible for search engines to find and index your site. This is probably the simplest to do and probably the most important. Ensure that you update content on your site regularly. Submit a list of all the pages you want indexed from your site to Google at
www.google.com/webmasters/sitemap. Ensure that page names are sensible and appropriate.
2) Drive for presence in natural and paid for listings. Luke told us that if you have a strong natural (also called “organic”) listing as well as paid for search engine placements their research indicates that people are more than twice as likely to remember your brand.
3) Make all your “brand assets” viable. Ensure you have campaigns to drive traffic to all aspects of your business – not just to the main site.
4) Understand your campaign goals and objectives and have a bidding strategy to match. Ensure you can measure the return on investment of any paid for advertising online. Measure the “cost per click” as well as the “cost per registration” and the “cost per hire”. Luke suggests the next step will be to link the performance of the hire that you get from a specific campaign to determine the value of that advertising.
5) Drive up your ad quality to reduce costs. By ensuring key words are relevant and linking direct to correct sites you should increase your ranking within the sponsored links section.
6) When designing a corporate marketing campaign ensure you have “online” in mind. Ensure it’s all integrated so that marketing strap lines or product names can be typed into Google and your site can be found.
7) Consider seasonality when planning campaigns. Google research can show what keywords work best at what times of year. This would be especially relevant for graduate recruitment, internships and summer and Christmas jobs.
8) Reach active and passive job seekers by advertising where individuals are browsing for news or their hobbies. To do this you need to determine a candidate’s
interests and advertise around these (eg, news, music, art, investments, etc). On social network this is also possible as you can conduct demographic targeting to put adverts in front of relevant people.
9) Use Google’s Technology Infrastructure. Consider YouTube, Google Maps, mobile advertising, etc. For example on YouTube you can create a branded channel to post videos about your recruitment process, people, etc.
10) Include Online in your regional tests. Consider geographic targeting for regional online campaigns. You can target by city, region and radius. Google’s research has shown a higher click through rate and conversion on general keywords when geographic targeting is part of the mix
Luke’s final thoughts were:
· Search Engine Marketing will emerge as a powerful tool for corporate recruiters and recruitment agencies.
· Experiment with new ways of engaging with candidates – Search of course, but also video, display, social networking
· Lastly, use the tools to measure results of all your spend, so that as a recruiter you can prove the value you add to the bottom line
You can read Louise’s review of Tim Elkington’s presentation on “How e r u?” on the
UK Recruiter
Blog.
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