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Welcome to issue 354 of the ukrecruiter newsletter.
For UKRecruiterJobs we have launched an unlimited job postings for one year for £1,000 package and the take up has been immediate. We're limiting the number of successful applicants for this offer to just the first 100 organisations that apply
though (see the site
for more information).
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30th April 2008
How
To Deal With Client Rejection & Increase Your Sales Results -
Part Five by Gavin Ingham
5a Teach others your learning
We all want to be seen as consistent,
it’s a psychological fact of life and something that humans strive for.
When we teach something to others and say that it is important we are far more likely to adopt the learning ourselves because it would be inconsistent of us not to. Teaching others what you have learned about dealing with and letting go of rejection therefore not only focuses and contextualises your learning but encourages you to adopt the learning in your personal behaviours and actions.
5b Be persistent
Try, try and try again my mum used to say. Coupled with ensuring that you are implementing the right strategy this remains an incredibly powerful piece of advice. I’m pleased that both of my parents drilled this into me all the way through my childhood.
Too many people today give up before they’ve even started! I see individuals every day who try something once and then never bother trying it again. As a child you would never have settled for crawling around for the rest of your life so why accept it now in your work and career.
Failure to persist in the direction of your dreams is resigning your sales career to crawling around for the rest of your life.
This article was written by
author and motivational speaker Gavin Ingham. Sign up for his free
Sales Success newsletter and read his blog now at www.gaviningham.com
We'll be interspersing this
series with the regular "My Favourites" piece. So
why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm
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Article
One: Employment and the Law - Recent Developments by
Louise Fernandes
Louise Fernandes of Field Fisher Waterhouse LLP picks out a selection of this month’s employment law developments below.
April changes
A number of changes to employment law usually take place in April and this year is no exception. Here are just a few of the recent changes:
· The Sex Discrimination Act 1975 (Amendment) Regulations 2008 came into force, bringing the Sex Discrimination Act 1975 into line with the Equal Treatment Directive. Changes include an amended definition of harassment, which requires only that the harassment is related to the sex of the victim or of another person. Employers may also now be liable for gender harassment if they fail to take reasonably practicable steps to prevent repeated harassment of an employee by third parties
· Statutory sick pay has increased from £72.55 to £75.40, and the flat rate of statutory maternity, paternity and adoption pay increased from £112.75 to £117.18
· The Information and Consultation of Employees Regulations 2004 now apply to employers with 50 or more employees
Is it a redundancy?
The Employment Appeal Tribunal (EAT) has confirmed that where an employer terminates the contracts of its employees and subsequently offers them new contracts on different terms, the dismissals are not redundancy dismissals.
In Martland and others v Co-operative Insurance Society Ltd, changes were made to employees' terms and conditions, as the employer was suffering severe financial difficulties. Although the employer sought to achieve the variation by agreement with the recognised union, this failed. The employees’ contracts were therefore terminated and new contracts were offered on different terms. Whilst some accepted the new contracts and remained, others did not, claiming they had been dismissed by reason of redundancy.
Under the Employment Rights Act 1996 (ERA), a redundancy essentially takes place where the dismissal is attributable wholly or mainly to the fact that the employer has ceased or intends to cease to carry on business for the purposes of which the employee is employed either generally or at the employee's workplace, or the requirements of the business for employees to do work of a particular kind have ceased or diminished (or are expected to do so) either generally or at the employee's workplace.
In this case, the tribunal noted that the real issue was whether the new terms and conditions effectively required the employees to carry out work of a particular kind which was different to the work they had performed under their existing contracts. If this was the case, the dismissals were by reason of redundancy.
The tribunal concluded that the changes to the way in which the work was performed did not constitute a change in the kind of work within the meaning of ERA. The essence of the employees' jobs was selling and the changes in the method of performance did not justify the inference that there was a different kind of job being performed. This decision was upheld by the EAT as it was a decision which the tribunal was entitled to reach.
This is a useful decision for employers. It indicates that it may be possible to change employees' terms and conditions and dismiss those who do not accept them without creating a redundancy situation and being obliged to pay redundancy payments. As noted above, whether this will be the case will depend on the scope and impact of the changes.
Highest annual rise in employment...
New figures issued by the Office for National Statistics show the largest annual increase in employment since 1997. The figures also show that the number of people in employment is the highest on record at 29.5 million.
There also appears to be a rise in the number of older workers, which represents almost half of the annual increase in employment, with 7.89 million people over 50 now continuing to work. The number of vacancies is also reported to be at a record high, rising 12,000 on the quarter to 687,600, while the number of redundancies is stated to be down 17,000 to a record low of 106,000.
...but skills gap still exists
The CBI has recently published the results of a new annual audit of the nation's skills in the CBI/Edexcel Education & Skills Survey 2008, revealing that over half of employers (53%) lack confidence in their ability to find enough people with the right skills for their business. The basic skills - the ability to read, write and do simple arithmetic - are still a major cause of concern, and impact on both employers and recruiters.
Two-fifths of employers had serious concerns about employees' basic literacy and numeracy skills. While most employers (63%) described staff in high skilled roles as 'good', fewer did so for those in intermediate level jobs (43%) and even fewer for lower skilled staff (35%).
Louise Fernandes is the Professional Support Lawyer in the Employment and Pensions Group at
Field Fisher Waterhouse LLP and can be contacted at
louise.fernandes@ffw.com.
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Article
Two: Secure recruitment by Ade McCormack
Very few of us can avoid conducting business electronically, ie managing data in-house and communicating with the outside world. Thus we are faced with both internal and external threats to our business. This short article reviews these threats and what you can do about them.
External Threats
Whilst all such threats originate from an individual or an organisation it is worth dividing them into viral and human.
Viral threats are software based. These are either executable files, ie. programs, which may be embedded within data files. These threats can be minimised with good anti avirus software. In recruitment organisations this is particularly important, given the number of CVs and job specifications you receive. Ensure that the antivirus vendor updates their virus files on a regular basis and that the software is downloaded automatically onto all user computers.
Be aware that the staff, innocently, or otherwise may upload software onto your system via the various drives built into their computers. It is strongly recommended that these are disabled. All files coming into and leaving your organisation should be via your IT department or at least your server.
Human threats
These can be classified as follows:
· Script kiddies: Typically youngsters who download ‘hacking’ software from the web. For a bit of playground kudos they will take control of US spy satellites, at least until mummy calls them down for supper.
· Hacktivists – Ethically motivated, if they do not like your organisation they will endeavour to deface it. If your business overlaps with what others see as controversial/unethical then you could well be a target
· Cyber warriors – Think e-swampy. There is nothing subtle about these characters. If they don’t like you they will endeavour to damage your business. Their favourite ploy is the denial of service attack (DoS). They typically ‘flame’ your site with emails until your server crashes
· Cracker – This individual is much more subtle. She typically modifies the software in your firewall (a key part of your e-defence) and then come and go as they please. Do any of your rivals have amazing insights into your business?
· Confidence trickster – They comprise conmen, shoulder surfers (individuals who use direct observation techniques, such as looking over someone's shoulder) and masqueraders. Their social skills enable them to use a low tech approach to breaking your defences.
Investment in a firewall, penetration testing from security specialists and user briefings will give you the best peace of mind on the human threat front.
Internal Threats
Recruitment for some reason or other appears to generate many jaundiced ex-employees. Similarly recruitment organisations seem to spawn a high level of rival companies. Before they leave your employment the .could well be the source of viruses. Equally if not more devastatingly they could copy your ‘crown jewels’, eg. your contacts database.
Options here include partitioning the database on a ‘need to know’ basis. This would need to be supported with a culture that recognises the importance of access control. How seriously do your staff take usernames and passwords? Do they lock their computer when they go out to a meeting? How many staff use the term ‘password’ for their password? These are indicators of a need for a cultural overhaul.
Damage limitation options include:
· Inclusion of ‘sleeper records’ (unique files specifically added for this purpose) that will prove that your database has been stolen, making prosecution easier
· Minimising the size of files that can pass through your firewall without the intervention of your IT staff
Policy
Ironically as the world becomes increasingly aware of the need for greater security there is a feeling amongst security experts that too much is being spent on security technology. The smart move is to ensure that a significant proportion of your security-spend is allocated to staff-attitude training and the enforcement of your security policy. There is no point having the most sophisticated firewall in town if your staff use a post-it on the monitor as an aide memoire for their password.
Ade McCormack is MD and founder of Auridian
Consulting. Ade has 19 years experience at the sharp end of IT. He has worked with many recruitment companies in a consultancy and training capacity.
www.auridian.com
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Online
Recruitment Update (This section is sponsored
by http://www.1Job.co.uk;
"the leading UK job search engine")
UKRecruiterJobs:
Traditional, On-line and Corporate HR Recruitment Job Board
For the latest job opportunities in recruitment or to find
recruiting professionals, go to www.UKRecruiterJobs.co.uk.
Here is a selection of the latest vacancies on the site:
- Recruitment Consultant - Finance Recruitment
(Ruella James)
- Experienced Recruitment Consultants (Roberts Knight Selection Limited)
- Senior Recruitment Consultant (Permanent Personnel Ltd)
- Recruitment Consultant - Permanents (Carmichael UK)
- Marketing Administrator/Researcher (Automation Experts)
- General Manager - Executive Search - Banking/Finance
(JPA Recruitment)
- Search Consultant (Human Capital Search)
- Senior Recruitment Consultant
(HRHR Personnel Services)
These are just a few of the jobs on the site. Visit www.ukrecruiterjobs.co.uk
to browse or search the database. For information on
posting vacancies to the site email info@ukrecruiterjobs.co.uk
or call Richard on 0845 004 1717.
Hitwise top 10 Recruitment
Sites, week ending 26th April 2008
The most visited UK recruitment sites last week, starting with the
most popular, were www.jobcentreplus.gov.uk,
www.jobs.nhs.uk, www.totaljobs.com,
jobs.tes.co.uk, www.reed.co.uk,
www.monster.co.uk, www.jobsite.co.uk,
www.linkedin.com. www.s1jobs.com
and www.cv-library.co.uk. Hitwise don't aggregate data from sites who
form part of a network such as fish4.co.uk For more information about
Hitwise, visit http://www.hitwise.co.uk
Louise's UK Recruiter blog
Since the last newsletter Louise has posted the following:
- Gareth
Osborne gets out his soapbox
- Sales
Terminology - It’s like putting a carrot in front of a donkey
- comScore's
& Hitwise's Top 10 Job Sites
- Any
UK Big Billers out there?
- How
to get a corporate recruiter to take your call seriously
- What
we've been doing with UKRecruiterJobs
- Asking
candidates for their six word professional life story?
- Namyz
- can it help find quality candidates?
- Top
5 Reasons for using LinkedIn from a corporate recruiter perspective
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com
You can keep up to date with
other recruitment blogs from the UK via the UK Recruiter blog
watch page at http://www.ukrecruiter.co.uk/blogs.htm.
Discussion Board Summary
Don't forget to visit The
Discussion Board. Current topics on the site include:
- Bonus
after leaving
- insurance
- Monster
Fee's
- Salary/Bonus
structures
You do not need to be registered to post or view messages on the
discussion board. Any postings you or anyone else makes will
be included in the weekly digest (sign up for the digest here). Visit the
site, ask questions and share your knowledge.
Press Release: The Recruitment Agency Network Ltd
"Recruitment agencies are accustomed to working hard for their clients, and for their candidates, but one group has decided to make life easier – especially for candidates – by joining forces in a spirit of co-operative competition. The Recruitment Agency Network Ltd, RAN, is a members-only organisation offering shared services to, initially, Scottish based recruitment companies. RAN’s remit is to raise the profile of the recruitment industry, and support its members in the development of business relationships with customers, suppliers and partner organisations. RAN’s first joint venture is a jobs website -
www.ranjobs.co.uk - a focus for candidates seeking recruitment agency vacancies."
Press Release: reed.co.uk
Advertising Campaign Goes Regional
"reed.co.uk, the UK’s biggest commercial job site, has launched its first regional advertising campaign as it continues to build awareness of the reed.co.uk brand. Initially focusing on Greater Manchester, Bristol, Bath and Swindon, the latest burst of activity follows the hugely successful launch of reed.co.uk’s ‘Love Mondays’ campaign in London earlier this year. The current burst features a variety of media, including radio, outdoor and press advertising and a repeat of activities across the capital. Also launched this month is a branded online campaign to complement existing digital marketing activity. ‘Love Mondays’ themed advertising, using a range of formats, is running across social networking and other premium websites. The ‘Love Mondays’ campaign is supported by reed.co.uk’s continued investment in advertising across search engines, directories and portal sites."
This
section is sponsored by http://www.1Job.co.uk;
"the leading UK job search engine"
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Advertisement
Looking for recruitment consultants, managers
or directors, HR recruitment professionals or on-line recruitment
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Don't
Miss This
Recruitment Networking Events,
15th May London and 29th May Leeds
We have two Recruiter's Networking evenings in May. The
first is on the 15th in central London and places are filling fast!
Our Leeds event takes place on the 29th. As usual we are
taking bookings on a first come first served basis and may have to
limit attendees per organisation. You can register for
either or both events via http://www.recruitmentnetworking.co.uk
Discount - European Training & Development
(ETD.08) Summit: 18th June, Prague
"The aim of the Summit is to provide a platform to learn and to teach your employees how to further develop and build on their skill sets and to expand their Trans-national relationships. The Summit is a combination of workshops, keynote presentations, conference sessions and an exclusive opportunity to attend one-to-one meetings with key industry people. Just some of the Speakers: Global Head of Leadership ING, Learning Director EMEA Honeywell, Chief Learning Officer Unilever, Head of OD& E Learning BAE Systems, Talent Management Director EMEA Dupont. The focus of ETD.08 is on Training and Development initiatives and it covers topics such as Performance Improvement and Management, Coaching & Leadership, Managed Outsourced Training, Transformational Change and Talent Development. Call the Sales team on 0034 93 303 6159 or go to:
http://www.bmeglobal.co.uk/ETD.html. Quote ETD08UKR to receive your 30% ukrecruiter subscriber discount."
Press Release: Master
Management Psychological Testing
"Master Management International was founded in Denmark in 1985 and develops and delivers occupational psychological testing tools, training and consultancy support. We are keen to talk to recruiters who are considering implementing a psychometric tool for the first time or thinking of changing their current provider to see if Master Management can meet your
needs. Our flagship product is The Master Person Analysis (MPA), a highly flexible, integrated psychometric tool accredited by the British Psychological Society and widely used across Europe for both selection and development of individuals and
teams. Master Management UK is now available for the first time to the UK market and based in Bourne End, Buckinghamshire. If you would like to know more about our
free trial offer or to arrange a meeting with one of our consultants, please call us on 01628 810830 or send an email to
info@master-hr.co.uk."
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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter.
Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk
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