Welcome to issue 365 of the ukrecruiter newsletter. 

We have a unique £100 discount on The Juicy Bits of New Business DVD box set in our Don't Miss This section

ukrecruiter

16th July 2008

CONTENTS

Visit http://www.ukrecruiterjobs.co.uk for the latest recruitment industry jobs.

My Favourites

http://www.plaxo.com/ - Social networking site to keep your business contacts together.  Can integrate with address book in Outlook 

http://www.jigsaw.com/ - Online business directory of company information and more than 9 million business contacts. If you share your contacts you can access others without charge.

http://www.castglobal.com/ - Free database of "passive" individuals (not current jobseekers)

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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Article One: Linkedin - How Much is it Worth to the UK? By Alex Strang

As the BBC reports, Linkedin have raised £27 million from investors - valuing the 5 year old business at a billion dollars. Not bad going.

The question is what exactly are Linkedin going to use the funds for. Clearly they're in a great position already with first mover advantage in the online business networking space. What I find notable about LinkedIn is that they are one of the few businesses that have been significantly ahead of the game and have gone on to benefit from consumer behaviour catching up with them! I wonder if they had any idea just how much of a shift there was going to be in online user characteristics. Web 2.0 certainly wasn't even a twinkle in a marketer’s eye when Linkedin launched. Think about it. We've all got a profile these days. Wind the clock back two years.. How many people a) had a profile b) had a sensible approach to using it for commercial benefit and finally c) of all the people with profiles, how often did they check it?

I've been impressed with what I've seen from Linkedin recently. Have you all spotted the company profile feature? Type in a company name - just before the list of people on Linkedin that are working at that firm you'll see a link to the profile. If you haven't clicked this already I really urge you to do so. What you'll see is effectively real time market intelligence. Recruitment/ search professionals are all over Linkedin for obvious reasons. Type in a big brand recruiter and you'll see:

* Background/ overview of the company operations
* How many employees they have on LinkedIn
* Where these people are based
* Breakdown in demographics - male/ female ratio, which Universities their people are from, median age
* New hires
* Recent promotions
* Where employees are most connected to
* Share price performance chart

One final feature, which I love, is that the company profile shows you where most employees worked before they joined, and the most common destinations when people move on. Think about how hard you'd have to work pre web to get that sort of information. Today it’s a click away!

Using Michael Page as an example, you can see :
- The most common University is Nottingham
- 12% of all their registered Linkedin profiles are for Managers, 4% for Director
- 58% Male, median age 28
- Hays, Derwent Executive, Talent2, PriceWaterhouseCoopers (PWC) and Accenture are common post Michael Page employers
- PWC is the most popular employer before joining Michael Page.

All this information there is straight from LinkedIn. Try it out.

As a recruiter, either internal or agency, this information is gold dust. If you pass this onto one of your clients, how powerful is it to know where the most common hire profiles are, where they studied, where they're likely to be working next(?). Talk about working smart!

This is a great use of the net for recruiters… and its free.

I still don’t believe UK recruiters are making the most of Linkedin as a tool to build their individual profile, company brand or even source candidates and target clients. There are people out there doing a good job at it but I believe they're in the minority. Michael Page have more registered Linkedin users in NY than in London? We've got some catching up to do in the UK.

I'm hoping that Linkedin use some of their cash injection to develop some new features. If you can beat the company profile, I'll be impressed. The Linkedin site allows individuals and businesses to build profile. I'd like to see Linkedin spend some money on raising awareness of just what can be achieved with their site. Perhaps we will see the business networking sites follow the same path as job boards? That is start generalist then go specialist, then add geographical focus? Will we see Linkedin start to offer gated communities and compete with the likes of Visual CV?

Alex Strang is a Consultant at Carve Consulting (www.carveconsulting.com/blog) and his profile can be viewed at LinkedIn: www.linkedin.com/in/astrang 

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Article Two: Ask the Expert; A regular feature for ukrecruiter by Steve Finkel

Dear Steve the Expert:

I keep hearing that I should be making “100 calls a day” in this business. Okay, some say 80. Putting aside that I have difficulty doing so consistently, does this seem reasonable? How do I do it?

Confused

Dear Confused,

Focusing on “number of calls” is a holdover from the days when we as an industry focused on “numbers” to the exclusion of skills. In fact, it is a direct relic from the day when all people did was market candidates! To a good recruitment consultant, this business is not primarily a “numbers game”, and there is much more to do than market candidates. In our modern complex sophisticated business, while good numbers are important, this is a skills game!

A better number to focus on is the quantity of substantive business conversations (SBC’s) you have in a day. If you are an experienced person, you will likely never hit 100 calls a day — and shouldn’t. Experienced people will always achieve fewer calls than new people — but will get much better results due to more in-depth conversation. New people will always hit more raw “numbers”, as their calls will be quick and shallow. That’s why “calls” are the wrong thing on which to focus.

How many substantive business conversations should one strive for? New people, broadly speaking, will not be able to conduct these conversations in the same depth as experienced recruiters, so the calls will be somewhat shorter. 30 such calls (SBC’s) per day for experienced people or 35 for those with less than two years is a reasonable goal.

Here are a few suggestions for achieving the appropriate number of Substantive Business Conversations per day. Brief calls or messages left do not count.

1) Plan
Substantive conversations are the goal, but they must involve the proper direction of your day. This means a written out Daily Planner at the end of every day. Chapter 6 in the book Breakthrough! (see below for details) addresses planning in the proper order to achieve maximum results from your calls.

2) Quantify
US President Bush, in promoting annual testing for school children during the 2000 elections, is the insightful author of the phrase “if you can’t measure it, you can’t improve it!”. It is true for us also.

There is no reason to strive for much quantitative improvement beyond 30 or 35 SBC’s a day; the place to focus beyond that is on skills. But it is true that if you don’t measure it, you can’t maintain it. And the number will drop unless you do.

Keep track every day by plain old “hash marks” as you progress through your plan. At some point, you’ll develop a habit pattern of this activity level but until you do, monitoring this number is critical. Even then, regular counting of this number is advised to make sure you don’t backslide.

3) “Group of Five”
The absolute best foundational tool ever developed for our industry is top trainer Larry Nobles’ 300-page hardbound book Search and Placement! A Handbook for Success (www.larrynobles.com). It should be on every recruitment consultant’s desk.

Mr. Nobles suggests in this book that an excellent way to maintain effectiveness and enthusiasm is to clump your calls in Fives, and to burn through them without putting down the phone, getting full information on each call. Then put down the phone and do other things.

While Mr. Nobles addressed this purely to a marketing program, he doubled his results — interviews, search assignments and qualified clients — by doing so. You may well see similar results. For more on this, see his extraordinary book.

Focusing a high volume of “calls” directs one almost inevitably to brief shallow calls. Focusing on substantive business conversations focuses on effectiveness, which leads to far better results. Try it and see.

Questions? If you have a question for Steve Finkel, e-mail to louise@ukrecruiter.co.uk. Put “Ask the Expert” on the subject line. We cannot reply to every question, but will publish those that are most broadly applicable.


Acclaimed author and trainer Steve Finkel is a veteran of 30 years and 6 Recessions in our industry. He is referred to by Personnel Consultant Magazine, produced by the US National Association of Personnel Services, as “possessing the most in-depth knowledge of search and recruitment in industry history”. The producer of many excellent training products, his newly-revised 360-page hardbound book “Breakthrough!”, designed for experienced recruiters and now in 25 countries, is the best-selling book in industry history. For information, access his website at www.stevefinkel.com or call 314-991-3177.

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Online Recruitment Update  (This section is sponsored by http://www.1Job.co.uk; "the leading UK job search engine")

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For the latest job opportunities in recruitment or to find recruiting professionals, go to www.UKRecruiterJobs.co.uk.  Here is a selection of the latest vacancies on the site:
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Hitwise top 10 Recruitment Sites, week ending 12th July 2008
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.jobs.nhs.uk, www.totaljobs.com, www.reed.co.uk, www.jobsite.co.uk, www.monster.co.uk, www.linkedin.com, jobs.tes.co.uk, jobs.guardian.co.uk and www.cv-library.co.uk. Hitwise don't aggregate data from sites who form part of a network such as fish4.co.uk For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
Since the last newsletter Louise has posted the following: 
Getting the Fee Paid
Recruit me Now in Oz
Who to watch on Twitter
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com  You can keep up to date with other recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.  

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
Rates dispute
Relocation Agency
- We invite to cooperation of partners
- Hot Lizard Recruitment Software
- If anyone needs software advice
You do not need to be registered to post or view messages on the discussion board.  Any postings you or anyone else makes will be included in the weekly digest (sign up for the digest here). Visit the site, ask questions and share your knowledge.  

This section is sponsored by http://www.1Job.co.uk; "the leading UK job search engine"

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Don't Miss This 

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Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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