Welcome to issue 407 of the ukrecruiter newsletter. 

It's just over a week until our networking event on the 18th June in London.  If you'd like to come along and aren't registered please do so now.  We have four sponsors (VAT PAY, 1Job.co.ukIntelligence Software and HB RIDA) ensuring your first drink is free!  You can sign up at http://recnet.eventbrite.com/ 

10th June 2009

CONTENTS

  • Weekly Tips (If I've learnt 3 things in recruitment)
  • Article One (Practical People Management; Basic Tools for Extraordinary Results - Teams  by Denise Walker)
  • Article Two (Hiring in a recession by Anteo Group)
  • Online Recruitment Update (Hitwise Top 10 Recruitment Sites - Louise's UK Recruiter Blog - Discussion Board Summary - Vacancies from UKRecruiterJobs)
  • Don't Miss This (PR: Facebook and YouTube To Speak At The UK’s First Social Media In Recruitment Conference - Recruitment Society Event: Has technology behind New Media replaced entrepreneurialism in recruitment? - PR: ARC Leads Challenge to Agency Worker Rights after Just 12 Weeks)
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  • Feedback & Advertising Information

Visit http://www.ukrecruiterjobs.co.uk for the latest recruitment industry jobs.

Weekly Tips - If I've learnt 3 things in recruitment

1) Go with your gut instinct...............if you think a candidate will let you down at some point, they will 

2) Keep in communication with clients. If you're struggling to fill a role, tell them so and manage their expectations effectively. They will respect you a lot more for it. 

3) Everyone makes mistakes, just don't make them twice! I would prefer not to be referenced


This week's three things were provided anonymously

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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Article One:  Practical People Management; Basic tools for extraordinary results - Team by Denise Walker

In this series of articles, Denise Walker shares her management experience, ideas and methods that actually work from a practitioner’s perspective rather than HR theory.

I admit to not being a football fan but I am a great admirer of Alex Ferguson; one only has to look to him to see that consistent team building and team management, especially when made up of top quality individuals, can reap rewards time and time again. Business leaders and managers are constantly looking to improve productivity and there is no better way than to achieve this through maximising team performance, in addition to individual performance. 

What is a team? 

A team is a number of people who: are united by a common purpose, for which they are mutually accountable; are committed to achieving common objectives; are willing to forgo individual priorities for the good of the team; and have complimentary skills. Individuals within a high-performing team are motivated to do their best for each other, not just for themselves. They all know what they are aiming for and that aim takes priority over individual aspirations, where appropriate. And, although individuals are likely to have strengths and limitations in their abilities, as a team, they have all areas covered.

A team is not the same as a group of individuals, motivated by personal, individual goals alone. 

Building a team

For a manager, building teams takes time and continual effort. But this does not have to be complicated. I have seen teams thrive when managers simply focus on: 
- What the TEAM delivers; 
- How the TEAM delivers the result, services/products; and 
- Creating opportunities for INDIVIDUALS’ personal growth.

What and how a team delivers results

I recall working with a client’s branch manager and being impressed with the induction training, the quality processes and the high standard of service. Yet I was also very surprised at how little teamwork there was, how reluctant the consultants were to help each other (even with taking detailed messages from customers for each other or answering the phones in a colleague’s absence) and how separate the support staff were from the consultants. 

When I looked at how this branch was being managed, it was clear that there were no team-building activities going on and the whole focus was on individuals, with weekly one to one meetings and annual appraisals being the total sum of management input.

We implemented simple weekly team meetings, lasting no more than an hour, with the aim to establish team goals, share ideas for team improvement and success, overcome obstacles and celebrate achievement. The support staff were included in these and helped with the minutes and notes of agreed actions, which were followed up at the next meeting. 

After a month of this, the atmosphere had lifted significantly and feedback on this from the individuals was very positive: everyone was helping each other in terms of the basics; a placement had been made as a direct result of a recommendation a of candidate for a job, the support staff felt more involved and everyone was aware of how much they had to go to achieve their team sales objectives. 

Two years on, additional team building initiatives have been implemented, including quarterly events for managers to bond as a team and team projects, all of which have resulted in measurable improvement in productivity and morale. However, this simple weekly branch meeting is still in place and embedded in this company’s culture – and, for this client, has been the most effective team-building tool.

Creating opportunities for individuals’ personal growth

It may seem like a contradiction in terms but we must not forget individuals’ need to develop and teamwork can help in this area too. For example, an experienced consultant can be involved in the induction of new staff, act as a mentor and take on team project management roles.

High performing teams

When teams perform well, there is inevitably:
- A significant improvement in performance and results.
- A higher sense of working together for the common good - the need and opportunity for each member to roll their sleeves up and contribute equally to producing something tangible.
- More opportunity for personal growth: no team starts with a perfect set of skills and expertise. Team environments seem to create opportunities to grow and develop and true team players recognise the need to learn and acquire the necessary knowledge and skills to perform better.

Benefits of teams versus individuals

There are so many benefits to team building for business owners, including creating great morale and corporate identity in the true sense. 

Teams generally achieve better results than individuals alone and they can generate a wider range of ideas. Individuals working in a great team environment are more committed to tasks and each other; they help each other grow in skills and confidence; take more considered risks (will give something a try, with the support behind them); and they have a greater sense of belonging. For business owners, this means that there is more likely to be options for succession-planning. 

All this surely can’t be bad for the bottom line!


DENISE WALKER FREC is a business professional, with 23 years’ experience of business, sales, people management and process management, gained in the Recruitment Industry. Through her management consultancy and training company, Absolutely Business, she helps business owners to maximise turnover, profits and staff effectiveness.  Contact: 01189 812535 or 07900 266179.  denise@absolutelybusiness.co.uk www.absolutelybusiness.co.uk.  

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Article Two: Hiring in a recession by Anteo Group

The good news about hiring in a recession is that there is an awful lot of talent looking for a home. Recruitment business specialist Mike Smith, Anteo Group UK’s MD tells us how recruiting the right people can secure the future of your business.

You’ve interviewed thousands of candidates to assess their potential. What qualities do you look to uncover? How do you uncover them?

I work on the premise that hard work, not talent, creates greatness. If you have both, then you are onto a winner but if it came to a choice I would always go with the person who has a great work ethic, although it can be difficult to find this out! Our process operates on percentages and it is more about weeding out the poorer candidates rather than finding the great ones. We have a very structured interview process and it does add value to our clients. 

Is it always wise to go on a gut instinct with hiring, or are first impressions sometimes misleading?

If you have the time and the money I would always go with the results of the interview - most newly hired employees take time to find their feet and you may as well go with a process that is based on defined rules and logic. However, if you don’t have the time or money then you have to rely on your gut call - not very scientific, but if you have worked in an industry for long enough you generally have a good feel for people and their potential. The problem is not that they cannot excel in the role but more importantly that they are not prepared to put the long term effort.

What kind of impact can a good hiring choice have in this economic environment?

Huge! If you employ someone who has a positive impact on the environment and adds energy it is like a shot of adrenalin. Conversely, if you hire someone who is negative and drains energy, it can kill you.

Employers often struggle to find the right balance between youth and experience. What advice could you give about this to people hiring at the moment?

If you could interview candidates hidden behind a screen with only their last job present on the CV and no other information, would you make a different choice than if you could see them? Unfortunately the answer would still be yes. In practice, just hire based on the best person for the job.

What kind of trends are you seeing in graduates and young people entering the workforce in today’s job market?

No change as yet. I think we will. We have had 6 years of a great economy with great career prospects. Graduates could walk out of University and go straight into a well paid job, but that has changed. If they do not really understand the repercussions of what is happening then they are in for a rude awakening.

Are the recently unemployed any better/worse?

We are tending to find that the more experienced candidates are better prepared. They probably started work when work was not as easy to find and that experience has stood them in good stead today.

Any memorable candidates that current jobseekers can learn from?

We interviewed a candidate for a role for which his skills and experience was a really good match. He then interviewed for the position and was offered the job. The job was in software development working standard 9–5 hours. However, he kept arriving late for work. When asked what the problem was he just said “I am not a morning person”. Needless to say he did not last long.

For more information on Anteo Group UK visit www.anteogroup.co.uk

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Online Recruitment Update  

Hitwise top 10 Recruitment Sites, week ending 6th June 2009
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.jobs.nhs.uk, www.linkedin.com, www.totaljobs.com, www.reed.co.uk, www.jobsite.co.uk, www.tes.co.uk, www.monster.co.uk, www.jobrapido.co.uk, jobs.guardian.co.uk. For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
Since the last newsletter Louise has posted the following: 
Social Media In Recruitment Conference
Antal - Global Snapshot
IT Recruitment (and Salary) Survey
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com  You can keep up to date with other recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.  

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
Terms of Business - Contractors
Introducing my company to potential clients
- What should I be making
You do not need to be registered to post or view messages on the discussion board.  Visit the site, ask questions and share your knowledge.  

 

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LinkedIn is a vital and free resource for recruiters. Because of the recent massive influx of users it provides a potentially extensive network for recruitment purposes. It has an estimated 35 million registered users worldwide of which more than 2 million are based in the UK. This figure is growing at around 5% per month as more candidates find themselves on the market. If used correctly this offers the recruiter a vast number of free contacts with a huge amount of associated information.

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Don't Miss This 

Press Release: Facebook and YouTube To Speak At The UK’s First Social Media In Recruitment Conference - 16th July 2009 - London
"The Speaker Line Up for the UK’s first Social Media In Recruitment Conference on the 16th July 2009 has now been confirmed.  The conference will focus on helping Recruiters understand exactly what social media is and how it can be used effectively in recruitment. In total there will be nine industry experts covering the following subject areas: An overview of Social Media including social networking sites, blogs and podcasts; How social networking sites such as Facebook can be used to get messages to your target audience; How to use LinkedIn to promote your vacancies and source new candidates; How to use Twitter, TwitterJobSearch.com and the Job Search Engines for recruitment; The legal issues re the use of social media web sites; Using online video to promote your company and your job vacancies; How to put together a social media strategy for your company and The future - taking social media to the next level.  Full details of the conference, speakers and booking details can be found at www.SocialMediaInRecruitment.com"

Recruitment Society Event: Has technology behind New Media replaced entrepreneurialism in recruitment? 
"Speakers Luke Mckend, National Account Manager, GoogleUK, Jon Hull, Senior HR Manager, RS Components and Stephen Fowler, Director, Arithon. Tuesday 16th June 2009, London from 6.30 pm. After a successful presentation in 2008 we are indeed privileged to be able to welcome back Luke Mckend of Google. He will be joined on this occasion by Jon Hull of RS Components, the leading high service level global supplier of Industrial components and tools, with over 130000 products despatched same day, and will discuss how they have successfully introduced and manage an e-recruitment programme. Stephen Fowler, a former director of Avalon Search and Selection Ltd. and now a director of workflow software company Arithon will give a short presentation on blogging and the important role which this has in the New Media mix.  The presentation will run from 6.30 – 7.45, and will be preceded by drinks from 6.00 pm and will be followed by networking and refreshments. The evening will finish at 9.00 pm.  To book visit http://www.recruitmentsociety.org.uk."

Press Release: ARC Leads Challenge to Agency Worker Rights after Just 12 Weeks 
"Plans to give all agency workers the same rights as permanent staff after just 12 weeks should be dropped, said the newly formed Association of Recruitment Consultancies (ARC). The Association is warning that forcing through such measures would undermine the UK’s ability to keep ahead of its competitors and discourage employers from taking on new staff, vital to help keep the economy moving. ARC is calling for a new two-tier system that would let ‘vulnerable’ agency workers keep those rights after 12 weeks, but provide a much longer period for workers who don’t fall into that category. The plan is aimed at protecting those workers that are more likely to be subject to exploitation, but recognises that many companies employ agency staff over longer periods to work on complex projects. Typically these staff earn higher salaries working in IT, financial management, legal work etc and do not need the protection of the 12-week period. ARC’s proposal has won support from a number of organisations including the Institute of Directors representing some 50,000 directors and the Federation of Small Businesses that represents 250,000 businesses. www.arc-org.net"

 

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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter. 

Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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