Welcome to issue 423 of the ukrecruiter newsletter. 

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30th September 2009

CONTENTS

  • Weekly Tips (If I've learnt 3 things)
  • Article One (How to Succeed in Headhunting by Gaynor Lowndes)
  • Article Two (continuation of article one)
  • Online Recruitment Update (UK Recruiter Plus Favourites - Hitwise Top 10 Recruitment Sites - Louise's UK Recruiter Blog - Discussion Board Summary - UKRecruiterJobs)
  • Don't Miss This (PR: CareerBuilder.co.uk Launches SmartJob Candidate Delivery Tool Across Europe - PR:  Looking for quality senior-level candidates that you can actually place? - PR:  Exclusive offer: Free SPQ*GOLD sales recruitment profiling - PR:  Vacancy Informer re-launch website with Free Trial)
  • Subscribe/Unsubscribe
  • Feedback & Advertising Information

Visit http://www.ukrecruiterjobs.co.uk for the latest recruitment industry jobs 

Weekly Tips - If I've learnt 3 things

1. Write up the details from every candidate / client phone call as soon as possible – You won’t remember what they said a day later (and you won’t be able to read your own writing either!)

2. Find a filing system (paper and email) that works for you, and stick with it. Being able to find that CV within seconds makes you look professional

3. Ask candidates the questions you need the answers to. If they don’t want to tell you their salary / who they report to etc, they won’t. But you’ve lost nothing by asking politely.


Camilla Woodhouse is an Account Manager at Talent Intelligence - www.talentintelligence.com

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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Article One:  How to Succeed in Headhunting by Gaynor Lowndes 

Gone are the days of headhunting being a “secret men’s or women’s business” only executed at the top echelons of the executive search world. As we move into world wide recovery, identifying talent within the marketplace will become a highly sought after skill. Recruiters can no longer rely on passive candidate sourcing strategies, a more active approach to sourcing talent is required.

Learning how to Headhunt is like an apprenticeship. It is an art learned over many years by watching more experienced headhunters and learning the techniques that are successful. Many recruiters won’t attempt a headhunt, simply because they don’t know how. I intend in this article to provide you with some of the techniques and tips that I have witnessed in the 20 years of being a part of this exciting and ever changing industry.

What is headhunting?

Headhunting can be defined as making a discreet yet active approach to select candidates to ensure the best possible hiring outcome for your client. The big difference for me in defining headhunting is that it is an “active” rather than “passive” candidate sourcing strategy. In addition, it is a far more targeted approach than traditional sourcing strategies which means a time saving on the desk..

Traditional vs headhunt methodology.

Typically a traditional recruiter will take a job brief, get an advert placed as quickly as possible, do a database search and hope for the best. A headhunter on the other hand may do the above but will also add in an extra sourcing step – that of researching where possible talent for the role may be currently working and making targeted approaches.

In the past, headhunting was used for management positions and above. It also required, in most cases, the client to part with some pounds up front to “retain” your services. This is no longer the case. Headhunting can occur at any level and indeed, some specialist recruitment firms that are clients of mine headhunt for all roles they are briefed on, even those they work contingently. This is because they believe targeted headhunting builds their brand and network. I must say I find it hard to disagree.

Advantages of Headhunting

1. The client finds the best candidates for the role, not necessarily the most visible in the marketplace.

2. Saves the time of both the client and consultant in only interviewing the most appropriate candidates.

3. Your candidates are exclusive. As you have approached them, they are not necessarily looking at other options.

4. As a recruiter, you are positioned in a more professional space in the marketplace. That’s great for your personal brand.

Rules for headhunting

There are some rules for headhunting that you should be aware of before you start. 

Never headhunt from an existing client. When you break this rule you give headhunting and the recruitment industry in general a bad name. Some unethical recruiters have been known to poach previously placed candidates from existing clients. 

A client is defined as someone who has paid you money in the last twelve months. Don’t get this definition confused with someone who has listed a job. Basically there are three types of companies that a headhunter works with:

1. Client companies – those that you (or your company) has placed candidates with in the last 12 months.

2. Prospective companies – those companies that are currently in your sales funnel and you are actively working on.

3. Source companies – those companies that you are actively sourcing candidates from.

How do you decide on source companies? Take a look at your current database. Sort out the companies that fall into the first two categories above and then those that are left fall into the potential source companies category. Having said that, be ruthless with prospects. Will you make higher levels of profit placing into or sourcing from that company? Many of us believe that organizations that list lots of jobs with us are potential gold clients. However, if you are one of ten recruiters briefed and there appears no opportunity for exclusivity, then the opportunity cost in working the jobs may be too high. Perhaps this company would be a more profitable source of candidates.

.... Continued after the advertisement break ....

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... How to Succeed in Headhunting by Gyanor Lowndes - continued ...

Top Tips For Headhunters

Do some research before picking up the phone

One of the best places to target for possible candidates are your client’s direct competitors. Incidentally, I also make a habit of always asking my client if there is someone in particular he or she is interested in talking to about this opportunity. Quite often, your client already has an idea who he or she is interested in or at least which competitors are worth approaching. It is much easier to get past the gatekeeper if you have a name, so invest some time in the research first.

Tips for Success

1. Be in the zone before you pick up the phone.
You must believe that approaching this candidate is a win/win for all concerned. Make the approach believing that the candidate will be interested and will want to send you a CV.

2. Create a script.
Whilst serving your headhunting apprenticeship it is important to use scripts. Have a call objective and a fall back position. Consider the personality and generation of your target and use appropriate language.

3. Mind what you say!
Have you given enough information to get your candidate interested or so much that an objection is coming your way? How about your delivery? Do you sound confident, ethical and professional? If you have ever listened to a master headhunter, you will hear that they know exactly what to say and how to say it.

4. Don’t necessarily meet every target you approach
Assess the target for desire to change jobs otherwise you could be wasting your time. Ask “On a scale of 1 to 5 (5 being the highest) how likely are you to move if the right opportunity is presented to you?”

5. Candidate care is essential.
Remember that you have approached your target. That makes the relationship different to an “active” candidate. Your target must have a positive value-added experience from dealing with you, even if he or she does not end up being placed by you.

6. When the target says “no thanks”
Build your brand! Ask permission to contact the person again should another suitable opportunity present itself. Don’t burn your bridges, make every contact with every person you talk to positive.

7. Manage the process.
Headhunted candidates are more likely to stay with their current employer if counter offered. You need to manage the resignation process regardless of the level of the candidate and remind the candidate the reasons that he or she has selected to go with your client.

Serving an apprenticeship takes time, patience and skill development. Learn and practice the skills of headhunting and you will never complain about talent shortage again!.

Gaynor Lowndes, the Managing Director of The Recruitment Training Company and The Factory (an innovative private training college for the recruitment industry), has over 20 years recruitment experience, gained in both Australia and the UK. If you liked this article, consider Gaynor’s highly successful book “The Art of Recruitment”. Visit www.trtc.com.au to place your order.

 

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Online Recruitment Update  

UK Recruiter Plus - Favourites
These are this week's favourite articles from UK Recruiter Plus as chosen by the UK Recruiter team: 
Building a great permanent desk
Effective business development in a downturn
Six Social networking tips
We are currently offering a £25 discount when you sign up to UK Recruiter Plus; the definitive online guide for the UK recruitment industry.  www.ukrecruiterplus.co.uk and a free trial  - www.ukrecruiterplus.co.uk/trial

UKRecruiterJobs: Traditional, On-line and Corporate HR Recruitment Job Board 
The UK Recruiter job board is run in conjunction with Changeboard.  Here is a selection of the latest vacancies on the site:
Executive Recruiter - Reading
IT Recruiter - Fareham
Senior Recruitment Consultant - UK Wide
Financial Services Research Associate - City of London 
The UK Recruiter job board is run in conjunction with Changeboard. We are currently offering free trials for recruitment consultancies to post their recruitment jobs. To set-up a free trial, please contact Bekki at Changeboard on 020 8675 8851 or email bekki@changeboard.com and quote UK Recruiter. 

Hitwise top 10 Recruitment Sites, week ending 25 September 2009
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.jobs.nhs.uk, www.linkedin.com, www.reed.co.uk, www.totaljobs.com, www.jobsite.co.uk, www.tes.co.uk, www.monster.co.uk, www.jobrapido.co.uk & jobs.guardian.co.uk. For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com. She has recently posted about CareerSiteAdvisors - Recruiter Live Cast Session. You can also keep up to date with other recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
Cost of software
Job Sites
Attracting candidates
Holiday Pay
You do not need to be registered to post or view messages on the discussion board.  Visit the site, ask questions and share your knowledge.  

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Don't Miss This 

Press Release: CareerBuilder.co.uk Launches SmartJob Candidate Delivery Tool Across Europe
"CareerBuilder.co.uk has launched a new service called SmartJob across Europe to help employers recruit quicker and more cost-effectively. SmartJob is a service that queries the local CareerBuilder CV Databases and e-mails of up to 15 qualified candidates directly to employers’ inboxes with the press of a button. It is now available in the United Kingdom, Netherlands, France, Italy, Greece, Germany, Sweden and Belgium.  CareerBuilder’s SmartJob service works by evaluating an organization’s job posting and then through keywords and concept matching, finds CV’s in the CV Database that best match the position. Candidates are selected based on the title of their resume, experience level, industry and proximity to the location of the job. If employers are dissatisfied with the selection of candidates delivered, they can activate another query or expand the qualifying criteria.  "Employers are under pressure to operate with speed and agility as they respond to market dynamics," said Farhan Yasin, president of CareerBuilder EMEA. “With our new SmartJob service, employers don’t have to spend time manually searching for candidates; they can target talent immediately. By providing the fast track to the right talent for their open positions, SmartJob helps reduce their recruitment costs and time-to-hire cycle, especially important for when the economy rebounds."  For more information, visit www.careerbuilder.com

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Vacancy Informer re-launch website with Free Trial
Vacancy Informer suppliers of myVI and Vidata are pleased to announce the upgrade of their website with new and improved services.  myVI is a web service that enables recruiters to monitor client career pages automatically for changes and be alerted of vacancy leads by email. Since myVI also stores snapshots of web page content, it is also possible to perform fast searches across all of the users’ client career pages at any time.  In addition, Vacancy Informer has developed an improved version of Vidata which covers thousands of UK Company career pages.  VIdata is an optional add-on, providing extra career pages for more leads. Vacancy Informer constantly researches new career pages and organise them by UK region and county. This helps the user to choose and pay for only the pages relevant to their business.  To find out more and have a free trial see www.vacancyinformer.com or contact us at sales@vacancyinformer.com or call 01444 483124

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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter. 

Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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