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Welcome to issue 423 of the ukrecruiter newsletter.
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30th September 2009
Weekly
Tips - If I've learnt 3 things
1. Write up the details from every candidate / client phone call as soon as possible – You won’t remember what they said a day later (and you won’t be able to read your own writing either!)
2. Find a filing system (paper and email) that works for you, and stick with it. Being able to find that CV within seconds makes you look professional
3. Ask candidates the questions you need the answers to. If they don’t want to tell you their salary / who they report to etc, they won’t. But you’ve lost nothing by asking politely.
Camilla Woodhouse is an Account Manager at Talent Intelligence - www.talentintelligence.com
Why not submit your 3 favourite
web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm
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Article
One: How to Succeed in Headhunting by Gaynor Lowndes
Gone are the days of headhunting being a “secret men’s or women’s business” only executed at the top echelons of the executive search world. As we move into world wide recovery, identifying talent within the marketplace will become a highly sought after skill. Recruiters can no longer rely on passive candidate sourcing strategies, a more active approach to sourcing talent is required.
Learning how to Headhunt is like an apprenticeship. It is an art learned over many years by watching more experienced headhunters and learning the techniques that are successful. Many recruiters won’t attempt a headhunt, simply because they don’t know how. I intend in this article to provide you with some of the techniques and tips that I have witnessed in the 20 years of being a part of this exciting and ever changing industry.
What is headhunting?
Headhunting can be defined as making a discreet yet active approach to select candidates to ensure the best possible hiring outcome for your client. The big difference for me in defining headhunting is that it is an “active” rather than “passive” candidate sourcing strategy. In addition, it is a far more targeted approach than traditional sourcing strategies which means a time saving on the desk..
Traditional vs headhunt methodology.
Typically a traditional recruiter will take a job brief, get an advert placed as quickly as possible, do a database search and hope for the best. A headhunter on the other hand may do the above but will also add in an extra sourcing step – that of researching where possible talent for the role may be currently working and making targeted approaches.
In the past, headhunting was used for management positions and above. It also required, in most cases, the client to part with some pounds up front to “retain” your services. This is no longer the case. Headhunting can occur at any level and indeed, some specialist recruitment firms that are clients of mine headhunt for all roles they are briefed on, even those they work contingently. This is because they believe targeted headhunting builds their brand and network. I must say I find it hard to disagree.
Advantages of Headhunting
1. The client finds the best candidates for the role, not necessarily the most visible in the marketplace.
2. Saves the time of both the client and consultant in only interviewing the most appropriate candidates.
3. Your candidates are exclusive. As you have approached them, they are not necessarily looking at other options.
4. As a recruiter, you are positioned in a more professional space in the marketplace. That’s great for your personal brand.
Rules for headhunting
There are some rules for headhunting that you should be aware of before you start.
Never headhunt from an existing client. When you break this rule you give headhunting and the recruitment industry in general a bad name. Some unethical recruiters have been known to poach previously placed candidates from existing clients.
A client is defined as someone who has paid you money in the last twelve months. Don’t get this definition confused with someone who has listed a job. Basically there are three types of companies that a headhunter works with:
1. Client companies – those that you (or your company) has placed candidates with in the last 12 months.
2. Prospective companies – those companies that are currently in your sales funnel and you are actively working on.
3. Source companies – those companies that you are actively sourcing candidates from.
How do you decide on source companies? Take a look at your current database. Sort out the companies that fall into the first two categories above and then those that are left fall into the potential source companies category. Having said that, be ruthless with prospects. Will you make higher levels of profit placing into or sourcing from that company? Many of us believe that organizations that list lots of jobs with us are potential gold clients. However, if you are one of ten recruiters briefed and there appears no opportunity for exclusivity, then the opportunity cost in working the jobs may be too high. Perhaps this company would be a more profitable source of candidates.
.... Continued after the
advertisement break ....
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...
How to Succeed in Headhunting by Gyanor Lowndes - continued ...
Top Tips For Headhunters
Do some research before picking up the phone
One of the best places to target for possible candidates are your client’s direct competitors. Incidentally, I also make a habit of always asking my client if there is someone in particular he or she is interested in talking to about this opportunity. Quite often, your client already has an idea who he or she is interested in or at least which competitors are worth approaching. It is much easier to get past the gatekeeper if you have a name, so invest some time in the research first.
Tips for Success
1. Be in the zone before you pick up the phone.
You must believe that approaching this candidate is a win/win for all concerned. Make the approach believing that the candidate will be interested and will want to send you a CV.
2. Create a script.
Whilst serving your headhunting apprenticeship it is important to use scripts. Have a call objective and a fall back position. Consider the personality and generation of your target and use appropriate language.
3. Mind what you say!
Have you given enough information to get your candidate interested or so much that an objection is coming your way? How about your delivery? Do you sound confident, ethical and professional? If you have ever listened to a master
headhunter, you will hear that they know exactly what to say and how to say it.
4. Don’t necessarily meet every target you approach
Assess the target for desire to change jobs otherwise you could be wasting your time. Ask “On a scale of 1 to 5 (5 being the highest) how likely are you to move if the right opportunity is presented to you?”
5. Candidate care is essential.
Remember that you have approached your target. That makes the relationship different to an “active” candidate. Your target must have a positive value-added experience from dealing with you, even if he or she does not end up being placed by you.
6. When the target says “no thanks”
Build your brand! Ask permission to contact the person again should another suitable opportunity present itself. Don’t burn your bridges, make every contact with every person you talk to positive.
7. Manage the process.
Headhunted candidates are more likely to stay with their current employer if counter offered. You need to manage the resignation process regardless of the level of the candidate and remind the candidate the reasons that he or she has selected to go with your client.
Serving an apprenticeship takes time, patience and skill development. Learn and practice the skills of headhunting and you will never complain about talent shortage again!.
Gaynor Lowndes, the Managing
Director of The Recruitment Training Company and The Factory (an
innovative private training college for the recruitment industry),
has over 20 years recruitment experience, gained in both Australia
and the UK. If you liked this article, consider Gaynor’s highly
successful book “The Art of Recruitment”. Visit www.trtc.com.au
to place your order.
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Online
Recruitment Update
UK Recruiter Plus - Favourites
These are this week's favourite articles from UK Recruiter Plus as
chosen by the UK Recruiter team:
- Building
a great permanent desk
- Effective
business development in a downturn
- Six
Social networking tips
We are currently offering a £25 discount when you sign up
to UK Recruiter Plus; the definitive online guide for the UK
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UKRecruiterJobs:
Traditional, On-line and Corporate HR Recruitment Job Board
The UK Recruiter
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- Senior Recruitment Consultant - UK Wide
- Financial Services Research Associate - City of London
The
UK Recruiter job board is run in conjunction with
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set-up a free trial, please contact Bekki at Changeboard on 020 8675 8851 or email
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Hitwise top 10 Recruitment
Sites, week ending 25 September 2009
The most visited UK recruitment sites last week, starting with the
most popular, were www.jobcentreplus.gov.uk,
www.jobs.nhs.uk, www.linkedin.com,
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www.monster.co.uk, www.jobrapido.co.uk
& jobs.guardian.co.uk. For more information about
Hitwise, visit http://www.hitwise.co.uk
Louise's UK Recruiter blog
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com.
She has recently posted about CareerSiteAdvisors - Recruiter Live Cast Session.
You can also keep up to date with other recruitment blogs from
the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.
Discussion Board Summary
Don't forget to visit The
Discussion Board. Current topics on the site include:
- Cost
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- Job
Sites
- Attracting
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- Holiday
Pay
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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter.
Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk
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