Welcome to issue 367 of the ukrecruiter newsletter. 

We have some special offers on our job board this month. More information in the body of the newsletter. 

ukrecruiter

6th August 2008

CONTENTS

Visit http://www.ukrecruiterjobs.co.uk for the latest recruitment industry jobs.

My Favourites

www.whatis.techtarget.com - Whatis.com is an information technology dictionary of definitions, computer terms, tutorials, blogs and cheat sheets covering the latest technology trends.

www.fpb.org - Everyone loves getting something for nothing and, when it's something that would normally cost hundreds of pounds, all the better. The best free business software packages, which are every bit as good as the established, expensive brands, but are different in one vital way. They can be downloaded, today, for absolutely nothing

www.coolgorilla.com - Coolgorilla have been developing free applications for the iPod since 2005 and have a few of their own iPhone applications like the lastminute.com Talking iPhone Translators/Phrase Books that you may just want to check out. These include Italian, Spanish, French & German.

Carl Coombes is Managing Director of STARS: Sales Training And Recruitment Specialists

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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AdvertisementAgencyCentral

Question. Which website has been used by over 100,000 employers and 1 Million candidates over the last 12 months to find and contact recruitment agencies to work on their behalf?

Answer. www.AgencyCentral.co.uk – the most popular site in the UK for employers and candidates looking to find recruitment agencies.

Agency Central Ltd also provides job posting services (www.VacancyCentral.co.uk) and CV Access (www.CVCentral.co.uk), plus our unique Rec2Rec tool for establishing recruitment partnerships, www.SplitFeeJobs.com

For more information, send an e-Mail to sales@agencycentral.co.uk, or call 01925 639100

Article One: Ask the Expert; A regular feature for ukrecruiter by Steve Finkel

Dear Steve the Expert:

I am confused. After 5 years in this business, things are going well. Yet I hear of a Recession on the way. What is likely to happen? And what should I do?

Worried


Dear Worried:

To many recruitment consultants, this is a confusing time. On the one hand, broadly speaking, business is going well. Individual niches and recruiters will have difficulty in any given market, but most firms are seeing solid production right now.

On the other hand, we see hard times portrayed in our media with more predicted.

Is this simply media hype or political posturing? How should we account for these conflicting perceptions of our own observations versus those of so many others?

Recruiters whose billings remain strong at this time may wish to consider this: there have been ten post-World War II Recessions in the US, with a similar number in the UK. Every one of them has resulted in serious extended drops in production for those who are unprepared. 

While no one knows what the future may bring, the likelihood of avoiding another forever is not high.

The complete desk/recruiter-oriented solution to proper preparation is covered in several entire chapters of the author’s newly-revised book Breakthrough!.

However, here are some keys to survival in anticipation of a looming downturn:

1) Focus on expanding your client base.
Recruitment consultants who feel they are “busy” with “enough clients” will be surprised when their top clients cut hiring dramatically or freeze it entirely. No business ever went out of business from too many customers; many recruitment firms and people have done so in a slow market due to not having enough.

An immediate focus on obtaining new clients is imperative. Try simply doing five presentations (not just calls) to new prospective clients each and every day. That’s a hundred a month. Your odds of getting solid results from this are high.

2) Identify a narrow demand-exceeding-supply niche in your own field.
Some people believe that the response to a slow market is to totally change areas of specialization, seeking the “new hot market”. For a recruitment consultant with some experience such as you, this is the worst possible advice. “90% of success”, as Woody Allen has said, “is just showing up”. Changing entire fields requires “showing up” all over again.

Rather, what is needed is that you identify a small slice of your existing market in which candidates can be placed in a recession. So by narrowing your focus you will be able to get by. 

3) Real Recruiting
In a recession, more candidates are unemployed. Further, it takes longer for such people to find the right position. Thus it will actually be possible for your clients to find qualified candidates from ads posted on the “for free” or “for fee” job boards. Additionally, internet trainers will be hard at work showing your clients how to avoid paying your fees.

As Mike Kappel, President of Top Echelon, the world’s largest industry network, has written, “the internet honeymoon is over! Fire up that telephone!” Clients pay us for doing what they cannot do. Real on-the-phone recruiting is at the top of the list, especially in a slow market. 

There is, of course, much more to surviving a slow market than the three points covered here. Nevertheless, the implementation of these three strategies are critical to survival in the inevitable market downturn that eventually awaits us.


Questions? If you have a question for Steve Finkel, our industry’s leading trainer, e-mail to louise@ukrecruiter.co.uk. Put “Ask the Expert” on the subject line. We cannot reply to every question, but will publish and answer those that are most broadly applicable.

Acclaimed author and trainer Steve Finkel is a veteran of 30 years and 6 Recessions in our industry. He is referred to by Personnel Consultant Magazine, produced by the US National Association of Personnel Services, as “possessing the most in-depth knowledge of search and recruitment in industry history”. The producer of many excellent training products, his newly-revised 360-page hardbound book “Breakthrough!”, designed for experienced recruiters and now in 25 countries, is the best-selling book in industry history. For information, access his website at www.stevefinkel.com or call 314-991-3177.

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Opinion Piece: Are you recruiting the next Nick Leeson? by Neil Miller

When recruiting or promoting from within, your primary aim is to employ those people who will become a long term investment and benefit to your company; however, it is probably not surprising to find - after many recent media headlines reporting of unscrupulous employee fraud and behaviour - that in many barrels there is a bad apple.

Time-Line: Top Ten Famous Fraudsters
Ivan Boesky US Insider Trader December 1986
Ernest Saunders Guinness Plc August 1990
Asil Nadir Polly Peck International September 1990
Nick Leeson Barings Bank February 1995
John Rusnak Allied Irish Bank February 2002
Jeffrey Skilling Enron Corp April 2002
Bernie Ebbers WorldCom Inc July 2002
Colleen McCabe English Headmistress May 2003
Gerald Smith Orb Group September 2006
Jack Jones It will never happen to me Ltd December 2006

Awareness of the risk is crucial. Even though many companies invest heavily to protect their tangible and intangible assets, they often do not sufficiently check the integrity of those employees who have access to the assets. They often work on the basis that it will never happen to them. However, the cost of conducting employee screening has massively reduced in recent years, which now makes it more attractive and accountable to senior management. 

Investigative software exists that automatically checks the integrity of new employees and their CVs to confirm their background for as little as £12.00 per candidate.

The Numbers
It is almost impossible to place a figure on how much is lost to employee fraud in the UK as a substantial proportion of fraud is not detected or not reported to the authorities. The estimated figure is approximately £14 billion.

One of the key elements of employee fraud is opportunity. A recent Building Society survey found that 70% of people asked would commit fraud if they thought that they would get away with it. Although the vast majority of these may not have the courage or skills to commit fraud, most never get the opportunity. But the opportunity does often present itself, whether through weak financial or regulatory systems.

The important issue here is to define if anyone from these groups poses a threat to your business. 

Pre-Employment Screening Programmes
To reduce such risks to employers, basic pre-employment screening (PES) and integrity validation checks on all new employees, along with in-depth due diligence enquiries on all senior executives should be undertaken. PES is a constant process and its proper application will limit criminal opportunity and behaviour.

A good employment screening programme assists in saving the high cost of removing an employee on grounds of their unsuitability, which is estimated at between £5,000 and £1 million. However, when fraud is involved, these costs can double. 

Recent anti-money laundering legislation, corporate governance and compliance regulations implemented by the Financial Services Authority (FSA) have made it increasingly important for organisations to verify the integrity of the people they employ and those with whom they conduct business.

Knowing your staff is as important as “Knowing Your Customer”. 

The objectives of a good PES programme should include: 

• Recruitment of best candidates 
• Confirmation of full history 
• Deter or detect unsuitable candidates 
• Comply with legal, insurance and regulatory requirements 
• Consider implementing similar programmes to cover all categories, such as customers, suppliers, brokers and other agents in whom trust is to be placed 

Warning Signs
Additionally, there are many warning signs for employers to consider when undertaking a recruitment campaign. A list should include checks to ascertain whether the prospective candidate has:

· a history of bad debt 
· inflated their educational and vocational qualifications
· unexplained gaps in their employment history
· concealed their poor employment record
· falsified data on their application form

Monitoring:
After recruiting and even promoting internal employees, senior managers should continue to monitor their progress to ensure the organisation is not confronted with unpleasant surprises.

This can happen anywhere and in the most unlikely of organisations. 

In May 1995, Mr Anthony Williams was found guilty of the theft of over £5 million from one of the Metropolitan Police's bank accounts. Mr Williams had been a long-term employee of the Police having risen through the ranks to become Finance Director with the autonomy to authorise high value cheque payments. 

There are further signs that should warn employers of potential problems within the workforce. 

Senior managers can look out for “bad apples” by implementing monitoring processes which identify those employees with:

· regular expenditure in excess of income
· a reluctance to answer specific questions
· unexplained absences from the office environment
· a tendency to be excessively secretive
· failure to retain important documents due to poor or inaccurate record keeping
· access to premises, records and computer systems during unusual times

Short-listing and Interviewing
During the recruitment process and when the interview shortlist has been decided, make sure that you ask all candidates to bring with them original copies of all educational and vocational certificates gained. Although these copies could be forged, this may help deter those candidates who may have faked their qualifications. 

Furthermore, the interview is also a good opportunity to allow candidates to run through their CV and employment history chronologically, including specific examples of roles, tasks and relationships with previous colleagues. 

Conclusions:
As an employer, the responsibility for managing the employee fraud risk must lie with your senior management, who should ensure that there is a sensible foundation of preventative anti fraud programmes and monitoring controls.

In addition, it is important for management to obtain the earliest possible warning when key employees are planning to leave, defecting to a competitor or other activities that could have an adverse impact on the company, customers and ultimately the balance sheet. 


Niller Miller is a Director at CSi, providing specialist investigative services, surveillance and corporate security. We also specialise in verifying the integrity of both employees and associates. CSi can quickly verify backgrounds with tiered screening packages for every level of risk, including both volume searches and detailed background research.

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AdvertisementUKRecruiterJobs

Looking for recruitment consultants, managers or directors, HR recruitment professionals or on-line recruitment professionals?  Look no further!

UKRecruiterJobs is the specialist job board of the renowned and highly respected UK Recruiter organisation. We've got a number of offers on job board packages for the summer.  They are:
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2 for 1 Job Postings £110.00 
Unlimited Job Postings for 2 months £500.00 
Unlimited Job Postings for 6 months £750.00 
Unlimited Job Postings for 1 Year (12 months) £1,000.00 

For more information email info@ukrecruiterjobs.co.uk or call Richard on 0845 004 1717

Online Recruitment Update  (This section is sponsored by http://www.1Job.co.uk; "the leading UK job search engine")

UKRecruiterJobs: Traditional, On-line and Corporate HR Recruitment Job Board 
For the latest job opportunities in recruitment or to find recruiting professionals, go to www.UKRecruiterJobs.co.uk.  Here is a selection of the latest vacancies on the site:
- Financial Consultant (Global Solutions)
- Technical Recruiter (Confidential)
- Experienced Sales and Marketing Recruiter (Global Solutions)
- Search/Recruitment Consultant – Rare Local Career Opportunity (confidential) 
- Senior Recruitment Consultant - Sydney and Melbourne (AustCorp Consulting)
These are just a few of the jobs on the site.  Visit www.ukrecruiterjobs.co.uk to browse or search the database.  For information on posting vacancies to the site email info@ukrecruiterjobs.co.uk or call Richard on 0845 004 1717.

Hitwise top 10 Recruitment Sites, week ending 3rd August 2008
The most visited UK recruitment sites last week, starting with the most popular, were Jobcentre Plus, NHS Careers, Totaljobs.com, Reed.co.uk, Jobsite, Monster.co.uk, LinkedIn, CV-library.co.uk, s1jobs.com and TES Jobs. Hitwise don't aggregate data from sites who form part of a network such as fish4.co.uk For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
Since the last newsletter Louise has posted the following: 
There's no such thing as a Nice Critic
The Recruitment Industry Charity Golf Day
Promoting your Job Board or Recruitment website via Facebook
- Why Niche Sites should have Job Boards
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com  You can keep up to date with other recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm.  

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
Client Payments and Terms
What do you want from a rec 2 rec company?
- New Business - Commission Structure
- Broadbean/Conkers
You do not need to be registered to post or view messages on the discussion board.  Any postings you or anyone else makes will be included in the weekly digest (sign up for the digest here). Visit the site, ask questions and share your knowledge.  

Press Release: Jobraker Technologies launches new customized recruitment website for the Wine & Food sector
"Jobraker Technologies have launched a new, highly customized website for Hyperion Associates, the specialist wine, drinks and food recruiter. The site is designed to not only promote Hyperion to employers in the wine and food sector - and as a source of jobs for candidates - but also to act as a portal for candidates directing them to key resources to help them in their career development and work search. For more information about Hyperion go to www.hyperionassociates.co.uk. For more information about Jobraker Technologies go to www.jobraker.co.uk"

This section is sponsored by http://www.1Job.co.uk; "the leading UK job search engine"

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Don't Miss This 

Recruitment Acquisitions and Disposals - Niche Job Boards For Sale?
I have recently mentioned that we are working with a corporate finance business and stepping into Acquisitions and Disposals. To this end we've been contacted by an organisation looking to purchase job boards. They are interested in sites across any sectors but more specifically public sector, education, secretarial/admin, healthcare and IT. There is also a recruitment company, specialising in the HR space, looking for financial investment or a potential buyer.   Finally, the domain www.recruit4.me is up for grabs.  If you have sites to sell, are interested in the recruitment company or the domain name and want to find out more drop me a note or give me a call. louise@ukrecruiter.co.uk or 07724 197830

Recruitment Networking Events
Our networking events for the rest of 2008 are as follows (please note the London dates have changed):
11th September, London
23rd October, Manchester
13th November, London
You can register for any of these events via http://www.recruitmentnetworking.co.uk

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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter. 

Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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