Welcome to issue 431 of the ukrecruiter newsletter. 

Sponsored by  Customised Personality Profiling

25th November 2009

CONTENTS

We have recently added a number of new sections to the site; Have you seen our Video Page or our Mergers and Acquisitions section?  Don't forget you can still vote for your favourite UK Recruitment blog of 2009 here

Visit http://www.ukrecruiterjobs.co.uk for the latest recruitment industry jobs 

Weekly Tips - 3 Favourite Websites

1.  www.twitter.com - Useful to find out what someone has recently been up to and to help get through any gatekeeper.

2.  www.netvibes.com - This has great self-make starter page which when tailored is extremely useful to collate social media sites.

3.  www.myworksearch.co.uk - I frequently refer candidates to this site as they can get some quality advice on a variety of things and also use tools for CV preparation. This site offers a 14 day trial and if a job seeker is signing on, they can use the service for free.

Provided by Elkie Holland of Prospectus IT Recruitment - www.prospectus.co.uk

 

Why not submit your 3 favourite web sites. See the guidelines at http://www.ukrecruiter.co.uk/articles.htm

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Advertisement

Voyager to the rescue?

Voyager Software, a leading supplier of software and solutions for the recruitment industry, together with Calverton Factors have combined their efforts and launched a new package to aid recruitment start-ups and existing recruitment agencies with software funding, factoring and additional professional SME business services.

Voyager Sales Director, Paul Thompson commented, “It is essential in these turbulent times that you have a sound business foundation when starting up a new venture. The partnership was prompted in recognition of the increased number of recruitment start-ups in 2009. Recruiters require more than slick software and services these days. Recruitment businesses need the very best chance of survival.”

If you want to learn more about this unique offering, please contact: 0800 008 6262 www.voyage.co.uk sales@voyage.co.uk

Article One:  The Simple Brilliance of* Robocruiter - Part 2 by Bob Marshall

The “I Have Arranged. . .” Technique

As I mentioned in Robocruiter, Part 1, Dan (Robocruiter) was a unique recruiter. As a student of our business, he was superb in so many ways. And he taught me so much. One of the techniques he is famous for is entitled the “I Have Arranged. . .” approach. I hope you like it.

Once when Dan and I were talking, he told me that he had a 100% Presentation to Send Out ratio on his company POEJOs. (A POEJO is an acronym that stands for Presentation On an Existing Job Order. In other words, a job order pre-exists and you are calling back the hiring manager to present a candidate for the opening). Most of us run a 25-50% hit rate on this call, but Robocruiter was at 100%. This is how he explained this critical call to me.

Robocruiter said that most of us make a fundamental mistake when we initiate this call. We tend to be so excited to have a recruit to present that we go willy-nilly into our presentation without re-qualifying the JO and/or setting the stage for the subsequent interview. We just call in and present our candidate. At the end of our breathless monologue, we hear the hiring manager say, “Gee, he really sounds good, Bob. Send me his resume.” Or, “Well I don’t know, let me think about it and I will get back to you.” So, we have basically arranged nothing. This isn’t quite fair when you consider that we were given the job order, or search assignment, with the expectation that it was an urgent matter. We already won once when we wrote the job order. Based on that victory, we then went to our marketplace and expended a lot of time and effort (for free if this was a contingent assignment) betting that anyone we would find would be a match. And now we have received nothing for our hard work. Woe is us! 

Robocruiter approached this task a little bit differently. First, after he had recruited his candidates, he would call the hiring manager and re-qualify the job order. 

“John, remember when you gave me the information on this search assignment you said that the title of the position was ‘X’. Is that still the same? Yes, well that’s good. And that the duties and responsibilities were ‘Y’. Has that changed at all? No. Good. And that the salary range was ‘Z’. Is that still the same? Good. And that you agreed to pay my 30% fee. Are we still OK there? Good.”

Then he would set the stage.

“Then I have some good news for you. I have canvassed the area. I have talked to many potential recruits. And finally I have refined the list down to three who are qualified and are good matches for you and your company.”

Then he would set the hook.

“So, John, this is what I have done. I have arranged for these three recruits to be available to speak with you next Monday and Tuesday (as we had pre-arranged) at 9, 10 and 11. Now let me tell you a little more about them.”

Robocruiter always presented his candidates to his client companies in this way. He first re-qualified the job order, he then set the stage and finally he inserted the “I have arranged” close. His central focus was that he had arranged for those people to be there. In his mind, it was a done deal, so to speak, because it had already been arranged.

This approach works for a couple of reasons. First of all, hiring managers, and indeed most business people today, have things arranged for them. So what you’re doing is fitting into that nice neat package of how they do business anyway. Also, if something’s arranged, it’s going to take place. Dan used to say, “When you come up to Boise, if I said to you, ‘let’s have lunch some time while you are here’, we wouldn’t have lunch.” “But if I said, ‘I have arranged for us to have lunch at noon on Wednesday at Ruth’s Chris and this is what I want to discuss.’ Now all of a sudden it’s arranged. You can actually picture Ruth’s Chris restaurant and can even visualize the table where we will be sitting. It’s an accomplished fact. It’s done. As opposed to me saying, ‘Let’s have lunch this week’, and then the luncheon never taking place.”

This approach works. Try it and you will learn. Just like Robocruiter, you too will attain a 100% send out to presentation ratio when you call back your hiring managers on the job orders you have already written.

*“The Simple Brilliance of” is one in a series of articles focusing on ideas and techniques from some of the great thinkers, movers and shakers in the field of recruitment who Bob Marshall has had the privilege of meeting and discussing various topics over the past 25 years.

Bob Marshall, CPC, CIPC started in the search business in 1980 and became Western Regional Manager for over 60 Management Recruiters Intl. offices in 1984. In 1986 he founded The Bob Marshall Group, International, training recruiters across the nation as well as the United Kingdom, Malta, and Cyprus. In 1996, he returned to working a desk full time and continues to train recruiters. To learn more about his activities and descriptions of his products and services, contact him directly at: 770-898-5550 or @ tbmg@charter.net or espro@bellsouth.net.

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Advertisement

Factoring, Funding, Payroll, Invoicing – you choose 

We understand that recruitment agencies need a back office solution that is as flexible as they are. Our services include the preparation of payroll, payment of temporary staff and raising client invoices. We can also provide factoring through our sister company Calverton Factors ensuring a seamless, fully integrated service.

We are offering a 25% discount on our standard charges for the first 6 months of the agreement when you quote ‘UKRecruiter’.

Contact Mark Byrne at markbyrne@calvertonfactors.co.uk or 01908 268888

Or visit our website www.calvertonfactors.co.uk and follow the link to Payroll Finance.

Jobs in Recruitment

Here are a selection of the latest traditional, on-line and corporate HR recruitment vacancies from the Changeboard site:
Billing Recruitment Manager - Reading
Commercial Recruiter - Basingstoke
Business Developer / Operations Manager - London
Recruitment Consultant, IT - Brussels
Manager, Banking Recruitment - Hong Kong
Recruitment Administrator - Manchester

The UK Recruiter job board is run in conjunction with Changeboard. We are currently offering free trials for recruitment consultancies to post their recruitment jobs. 

To set-up a free trial, please contact Bekki at Changeboard on 020 8675 8851 or email bekki@changeboard.com and quote UK Recruiter. 

This section is sponsored by Astoria.  Astoria Recruitment to Recruitment Ltd places recruitment personnel across the UK into recruitment jobs from trainee to director level; call 01793 770222 or visit www.astoriarec2rec.co.uk

UK Recruiter Partnerships Program:

Some of you may be aware of the recent launch of our new partnerships page. The following are the group of companies we are currently working with but we are always looking to include additional service providers to the UK Recruitment industry. If you are interested in partnering with us or would like any additional details of our current partners please contact Pieter at pieter@ukrecruiter.co.uk

Astoria

For a number of years we have been regularly approached by subscribers, friends, ex colleagues and Recruitment companies requesting our help in their job search or finding suitable consultants for their vacancies.

Recently, we felt that we were now in a position to offer our members and subscribers a formal and effective service by joining forces with selected R2R brands that met with our own ethical and professional criteria. To that end, and after a number of months research, Tina Reay, Owner of Astoria R2R www.astoriarec2rec.co.uk is the first official Recruitment 2 Recruitment partner to work with UK Recruiter in this way - www.ukrecruiter.co.uk/astoria.htm. Please contact Tina direct for a complete but confidential discussion at tina@astoriarec2rec.co.uk or view her live roles now on http://www.changeboard.com/profile/astoriarec2rec/

First Advantage

First Advantage, a global provider of skills assessment, has recently been identified as a leader in candidate assessment by the independent research body, the Aberdeen Group. With the First Advantage range of Skillcheck assessments, you can:
- Measure essential job knowledge and skills for a wide variety of positions
- Reduce test-taking time by up to 50% with time-adaptive technology
- Customise a test that precisely matches your job requirements 

Tests can be applied through your own online account that we set up for you and can be run at your office or at home via the eTicket system.

To set up an account and obtain tests for only £6 or for more details of the annual testing package at £499 per annum please contact pieter@ukrecruiter.co.uk or call us now on 07724 197830.  For more details about First Advantage visit www.FADVeurope.com

Recruitment Juice

Recruitment Juice offer a number of DVD training products created by experts within the recruitment industry. Having reviewed these products ourselves we think they offer superb value to recruiters and we are proud to promote them via the UK Recruiter site. If you use the code UKR when you place an order you will get a £50 discount. For more information or to order go to www.recruitmentjuice.com

Recruitersite

The Recruitersite Multipost Platform has been developed to create an equal playing field within the recruitment industry giving small and independent recruiters access to the same software and job boards that the larger recruitment organizations use on a daily basis. You don't need contracts with any of the job boards or a multi-post tool as Recruitersite takes care of it all for you. They are effective for all industries and offer:

- Pay as you go Adverts
- Maximum Exposure, Minimum Spend
- Multipost Recruitment Packages

For more information visit www.recruitersite.co.uk

Peoplemaps

PeopleMaps builds Personality Power Widgets to provide psychological profiling (sometimes called personality or psychometric testing) products to businesses and individuals across the globe. They are experts in psychology, technology and marketing and make affordable profiling available to everyone with access to the Internet. Their unique questionnaire provides astonishingly accurate results with only 10 questions – and is only ever available online. The unique Personality Power Widget allows websites publishers to deliver professional personality content of their choice on their own site – with only a few clicks of a mouse. Their personality content is written in plain English, so no one needs any training or consulting to use it or interpret the results.

What is your Recruitment Style? Take the simple and quick test to find out more here

Mark Whitby Training

Discover the Secrets of Top Producing Recruiters. The ONLY web-based recruiter training program that's guaranteed to increase your billings in 30 days, or your money back! Want to make more placements and grow your recruiting business? Now you can receive world-class recruiter training "on demand" from your desktop 24/7. For more information visit the Mark Whitby training site.

www.ukrecruiter.co.uk/partners.htm

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Want to use personality questionnaires but don't have the skills in-house? 

We use a well established, validated and robust psychometric product that assesses motivation, talents and workplace culture in a single questionnaire. 

  • Questionnaire is relevant from graduate level up to CEO. 

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  • You get a full written report and verbal feedback given by fully trained (BPS level A&B) assessor. 

Louise at UK Recruiter has been conducting psychometric questionnaires for agencies/consultancies and corporates for over 10 years. For more information email louise@ukrecruiter.co.uk or call 07724 197830.

Online Recruitment Update  

UK Recruiter Plus - Favourites
These are this week's favourite articles from UK Recruiter Plus as chosen by the UK Recruiter team: 
How to handle your appraisal
Induction Programmes
Tales of a Salesman
We are currently offering a £25 discount when you sign up to UK Recruiter Plus; the definitive online guide for the UK recruitment industry.  www.ukrecruiterplus.co.uk and a free trial  - www.ukrecruiterplus.co.uk/trial

Hitwise top 10 Recruitment Sites, week ending 21 November 2009
The most visited UK recruitment sites last week, starting with the most popular, were www.jobcentreplus.gov.uk, www.linkedin.com, www.reed.co.uk, www.jobs.nhs.uk, www.totaljobs.com, www.jobsite.co.uk, www.tes.co.uk, www.monster.co.uk, www.jobrapido.co.uk and www.cv-library.co.uk. For more information about Hitwise, visit http://www.hitwise.co.uk

Louise's UK Recruiter blog
You can read Louise's UK Recruiter blog at http://ukrecruiter.typepad.com. She has recently posted about Best UK Recruitment Blog of 2009. You can also keep up to date with other recruitment blogs from the UK via the UK Recruiter blog watch page at http://www.ukrecruiter.co.uk/blogs.htm

Discussion Board Summary
Don't forget to visit The Discussion Board. Current topics on the site include:
Jobsite alternative
Rock and a hard place - help!
Client late paying
You do not need to be registered to post or view messages on the discussion board.  Visit the site, ask questions and share your knowledge.  

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Advertisement

UK Recruiter Plus – guiding you, your team and business to achieve success!

The definitive online guide for the UK recruitment industry, UK Recruiter Plus, has been designed exclusively for recruiters, researchers, recruitment process outsourcing specialists and in-house recruitment specialists.

UK Recruiter Plus is a comprehensive set of recruitment guides, advice, training tools and solutions written and provided by industry experts. 

Sign up now - http://www.ukrecruiterplus.co.uk/signup/ and get a £25 discount  (normal price £99 including VAT).  For a FREE Trial click here - www.ukrecruiterplus.co.uk/trial/

Don't Miss This 

Press Release:  IRP Crazy Golf Competition: The Recruiters Cup
'Date and time: Tuesday 1st December 2009 from 6pm onwards  Venue: The Club House, Western Courtyard, Devonshire Square, London, EC2M 4YE – www.rec-irp.uk.com/events/events/view/19 Come and join us for an evening of crazy golf in central London. All IRP members and those interested in joining the IRP are welcome to attend and no experience is necessary – the more novices the better! Set inside a covered courtyard, the IRP will have use of the Club House for drinks and nibbles until around 11pm. There will also be entry into the ‘Recruiters Cup’ competition for Singles and Mixed Doubles with prizes.  The cost is £15 and includes the mini-golf, a drink and some nibbles. Spaces are limited and will be given on a first-come, first-served basis - http://www.rec.uk.com/store/item/963  Tickets will be issued on arrival and we look forward to meeting you on 1st December.'

Press Release:  UK’s Largest Online Recruitment Conference
'The UK’s largest online recruitment conference “Online Recruitment 2010 – The Year Ahead” will take place in Central London on 28th January 2010.  This will be the eighth annual conference from Enhance Media Ltd and follows on from 2009’s hugely successful event, which was attended by over 300 delegates. “Online Recruitment 2010” looks set to be even bigger and confirmed speakers and topics include:  LinkedIn, Capita, Jobg8, Enhance Media, Madgex & Lawspeed. Plus more speakers already confirmed and to be announced during November.  The conference offers a fantastic opportunity to meet with senior decision makers from the UK’s leading employers, job boards and recruitment agencies. The cost has been frozen at last year’s price of £349 and the first 100 delegates to sign up will receive a free piece of online passive candidate research worth £150.  For more information please visit www.enhancemedia.co.uk/conference/2010 or contact Thomas Prince on 01483 719020.'

Press Release:  Green Fields Technology is the REC headline sponsor on November 26th 2009
'Green Fields Technology leads the market in specialist IT consulting for the recruitment industry, delivering strategic technology solutions, consultancy services and support. The company has achieved tremendous growth in the last five years, and has an enviable reputation as a service-driven organisation with a consultative and flexible approach. Matt Tomon, founder, explains why he is delighted to partner with the REC at this inaugural event:  “From our inception, we have built close relationships with leading recruiters in the public and private sector. It’s an industry I admire for its innovative, can-do attitude, which I feel matches our values here at Green Fields. It’s a pleasure to support and grow with our recruitment clients as they build and evolve, and I feel our success is reflected in theirs. They are champions of innovation in technology and have been as passionate as we are about how IT can drive business forward”.  REC Awards and Conventions - read about our partnership with the and details of both recruitment events - www.rec-awards.com'

Press Release:  The Future of Recruitment Advertising Survey 2009
'Creativepool, the UK’s largest online jobs resource for the advertising, design & digital industries, is pleased to announce the release of its ‘Future of Recruitment Advertising Survey’ for 2009.  The survey looks at the current state of the recruitment advertising industry and examines the current trends and predictions for the future. Creativepool spoke to 120 recruitment advertisers from some of the biggest agencies in the UK.  In addition to analysing where budgets are currently spent and may be spent in the future, the survey also looks at important factors for selecting media along with predictions for how a recruitment advertiser’s role may change in the coming years.  Ross Nichols, Marketing Manager for Creativepool, says: “From the research carried out, it’s clear that recruitment advertisers believe their industry is going to look very different in 3 – 5 years time. Online is undoubtedly where budgets are moving to but our survey also shows that many people still believe that print has a future within recruitment advertising.”  The survey can be downloaded from http://creativepool.co.uk/content.php?url=recruitment-advertiser-survey-2009.  For more information, please contact Creativepool on 020 7014 3325.'

Press Release:  The Communication Revolution – Social Media & Recruitment
'It’s no surprise that the way we communicate with people is changing. Some call it the Communication Revolution and it’s characterised largely by the use of Web 2.0 technology and websites such as LinkedIn and Facebook, otherwise known as Social Networking & Media.  With this in mind, Michelle Fischer of Creative Leadership, and Linda Parkinson-Hardman of Grow a Better Business, invite you to contribute to their research into the trends that are taking place within the context of Social Media and Recruitment. by completing the following questionnaire at Survey Monkey before Friday 18th December.  http://www.surveymonkey.com/s.aspx?sm=9m00FDmhA781rOYugN7hnw_3d_3d  You’ll be asked questions about YOUR business use of Social Media, and particularly when recruiting new staff.  The questionnaire is completely anonymous, although you’ll need to leave your name if you’d like to receive a copy of the White Paper and be eligible to win the thank you prize of a bottle of France’s Finest Champagne. This will be given to a lucky participant chosen at random at the end of the research project. The interim report will be out before Christmas.  If you’ve any questions about any element of this research, please get in touch with Michelle at Creative Leadership on 01202 853647 or Linda Parkinson-Hardman on 01305 755607.'

Press Release:  New Product JobDASH - First to Integrate with LinkedIn API
'From the makers of TwitterJobSearch, the first real-time job search engine, comes the first career application that incorporates the new API (application program interface) launched by LinkedIn on 23 November. The product is called JobDASH and it provides a complete set of career management tools in a single desktop application.  With over 50 million professionals using LinkedIn, their new API developer platform offers an incredible opportunity for companies to re-think career management tools. WorkDigital Ltd, the maker of JobDash, joins a handful of select companies like IBM, Blackberry, and Microsoft as an early development partner to build applications making use of this API.  "We were absolutely thrilled to be an early development partner to build tools using the LinkedIn API," said Howard Lee, CEO of WorkDigital. "LinkedIn is an absolute must have in any career management suite, and they have built a world-class API platform that enabled us to start to build working code quickly."  "As a company, we've built an entire suite of cloud-based HR/Career Management tools;" commented Bill Fischer, Co Founder of WorkDigital. "We wanted industry professionals to have access to those and other leading tools from a single product." For further information, images and interviews please contact: Katie Canton Katie@Twitterjobsearch.com or call 0845 299 7440'

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Please forward this newsletter on to any colleagues or recruitment friends who you think might like to receive the newsletter. 

Regards
Louise Triance
UK Recruiter http://www.ukrecruiter.co.uk

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